Category descriptions disappeared

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: category description, Places categories

Author

Posts
March 18, 2020 at 4:10 am #535591

Eva
Expired Member

Post count: 48

Hi there

I’ve been setting up my categories as per your instructions. After saving the top description, I unchecked the option to use it for all locations and entered a description for region top. I inserted a gallery into the description. Once I saved it, the description disappears in the admin area… It’s happened twice now. I tried adding the city top description at the same time and that disappeared as well. Any idea why that is?

March 18, 2020 at 5:14 am #535592

Kor
Moderator

Post count: 16516

Hi Eva,

Thanks for your post. Sorry, I’m not getting this without checking your Website backend. Could you share your Website WP admin access here in private reply? Then, list the steps to replicate it and we’ll troubleshoot this further for you.

March 18, 2020 at 7:32 am #535595

Eva
Expired Member

Post count: 48

This reply has been marked as private.

March 18, 2020 at 5:21 pm #535643

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

March 18, 2020 at 11:22 pm #535666

Eva
Expired Member

Post count: 48

This reply has been marked as private.

March 19, 2020 at 4:18 am #535680

Naveen Giri
Moderator

Post count: 1559

Hi Eva,

I have added a patch to your site. Please have a look now.

Thanks

March 19, 2020 at 9:24 am #535698

Eva
Expired Member

Post count: 48

Great Naveen! Where can I see that patch exactly?

March 19, 2020 at 10:03 am #535702

Naveen Giri
Moderator

Post count: 1559

the patch is inside the location manager addon. which will be released in the upcoming version.

but based on the issue. I have applied it to your site.

March 20, 2020 at 12:04 am #535778

Eva
Expired Member

Post count: 48

Thanks so much Naveen! The descriptions save now. Where can I see the descriptions on the front end? I’ve added [gd_category_description] to the gd details, gd archive & gd archive item pages but when I search for accommodation in Brisbane, Qld it doesn’t display… (That is the only category location details I have setup so far). I also tried adding a location description and category description to gd bottom but it still doesn’t display. Am I missing something else?

https://smartaussies.com.au/places/australia/queensland/brisbane-city/accommodation/chestnut-hill-hotel/#post_content

March 20, 2020 at 9:42 am #535804

Kiran
Moderator

Post count: 7069

Hello Eva,

Category description delayed on category archive pages. It showing at here https://smartaussies.com.au/places/category/featured/

Kiran

March 20, 2020 at 11:44 pm #535909

Eva
Expired Member

Post count: 48

Thanks Kiran. Sorry to be pesky, but is there a way for me to see the city description for Brisbane and region description for Queensland? I want to see how it displays so I can continue with the other categories and cities etc. All that is showing on that archives page is the default description…

March 21, 2020 at 8:22 am #535931

Kiran
Moderator

Post count: 7069

Hi Eva,

Location description (country/region/city/neighbourhood) displayed via Location Description widget/shortcode on pages where location is set in url.

On which pages do you want that description? Or do you want different category description on different city/region?

Regards,
Kiran

March 23, 2020 at 12:04 am #536129

Eva
Expired Member

Post count: 48

Hi Kiran

I want it to display on pages with different city/regions. I realise that will be quite time consuming…

March 23, 2020 at 2:33 pm #536296

Kiran
Moderator

Post count: 7069

Hi Eva,

Use location description widget/shortcode on GeoDirectory > Settings > Pages >
location page content.

Thanks

March 23, 2020 at 11:41 pm #536365

Eva
Expired Member

Post count: 48

Thanks Kiran! I finally see it now. I actually wasn’t going to the right place to see it. I had to click on the category icon on the locations page 🙂
Author

Posts