40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Change location 404 error

This topic contains 14 replies, has 3 voices, and was last updated by  Guust 6 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • March 23, 2018 at 11:05 am #422937

    Charles Bala
    Expired Member
    Post count: 59

    When I change the location from the menu it goes to the page 404. It was working well and I do not know what happened.

    March 23, 2018 at 12:44 pm #422952

    Guust
    Moderator
    Post count: 29970

    From https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    https://wpgeodirectory.com/docs/troubleshooting-guide/

    Thanks

    March 27, 2018 at 7:52 pm #423689

    Charles Bala
    Expired Member
    Post count: 59

    I have renewed my license and I was not able to solve the issue.

    March 27, 2018 at 10:02 pm #423699

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will check it out for you. Thanks

    March 27, 2018 at 10:23 pm #423702

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    March 27, 2018 at 10:50 pm #423705

    Guust
    Moderator
    Post count: 29970

    De-activate the Cc Custom Posts plugin. It has created a conflicting location custom post type and conflicting slugs, which you are not using anyway it seems.
    Thanks

    March 28, 2018 at 9:44 am #423784

    Charles Bala
    Expired Member
    Post count: 59

    I tried to deactivate, but it is not working.

    March 28, 2018 at 9:57 am #423786

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    March 28, 2018 at 10:52 am #423791

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    March 28, 2018 at 11:32 am #423793

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a closer look.
    It is only your country pages that do not work, all region and city pages work.
    Thanks

    March 28, 2018 at 11:34 am #423794

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    March 28, 2018 at 11:51 am #423795

    Charles Bala
    Expired Member
    Post count: 59

    ok I will wait.

    March 28, 2018 at 11:55 am #423796

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The “Apply online ads” plugin seems to use the same slug as your location page “/location/”
    I am not familiar with that plugin, if you can’t change its slug then you would need to change the GD locations page slug, you can do that by going to the location page in wp-admin and editing the slug and saving, it just can’t be “/location/” you could make it “/locations/”

    If you have any problems just let us know.

    Thanks,

    Stiofan

    March 28, 2018 at 12:57 pm #423803

    Charles Bala
    Expired Member
    Post count: 59

    It works now. Thank you so much for your support.

    March 28, 2018 at 1:20 pm #423806

    Guust
    Moderator
    Post count: 29970

    You’re welcome – from both of us 🙂

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount