Claim Listing not working properly

Hi, I’ve enabled ‘Claim Listing’ recently. We have a Free and a Premium (Paid) category. I’ve enabled ‘force upgrade’ when I setup Claim listing. The idea was when someone claims a Free listing they’ll be given an option to upgrade with a payment option.

But when I go to test it, turns out, it only shows the upgrade option only if it’s a premium item already. It’s already paid for. It even allowed me to pay for it again. But when I try to do the same with a free item, no payment option shows up at all. I’m including images as attachments. In fact, not only that it shows no payment option, but also when the form is filled out, it goes to an empty page and does nothing. I’m including wp-admin access in a private form at the bottom. Plz, let me know what I’m doing wrong. You’ll find the very first entry ‘Moose’s WP Shop’ is a free item which is giving me no upgrade option. and second entry ‘Moose’s JavaScript Shop’ which already was a Premium item and let me pay the second time when it was claimed. and the third one ‘Moose’s React Shop’ which is sitting as an already paid Premium item and when you try to Claim it, it will give you the upgrade payment option again. I’d really appreciate the help on this. We are very close to launch and this is pretty much the last snag we are facing …