Conflict with theme

This topic contains 11 replies, has 3 voices, and was last updated by  Johannes Fischer 5 years, 11 months ago.

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  • November 11, 2018 at 12:19 am #453545

    Johannes Fischer
    Free User
    Post count: 11

    Hi,

    a theme (PenNews) has a conflict with GD. The Penci Framework Version 6.2 (by the theme) and the Plugin GeoDirectory Version 1.6.30 have a conflict. The changes in the entries of GeoDirectory are not saved at publishing or update. Only publishing functions.

    With other templates or without the Penci Framework is no problem.

    Thanks for help

    Johannes

    November 11, 2018 at 2:14 am #453548

    Guust
    Moderator
    Post count: 29970

    Please update GD first.
    If that doesn’t fix it, and you are not using any other GD addon plugins, post your URL and WP admin details in a private reply and we will have a look.

    Thanks

    November 12, 2018 at 12:10 pm #453747

    Johannes Fischer
    Free User
    Post count: 11
    This reply has been marked as private.
    November 12, 2018 at 12:21 pm #453750

    Guust
    Moderator
    Post count: 29970

    Your postnames were incorrect: FIXED.
    https://wpgeodirectory.com/docs/basic-installation/#postnames

    You had not set a default location: FIXED – but you can change.
    https://wpgeodirectory.com/docs/basic-installation/#defloc

    Please check now.

    Thanks

    November 12, 2018 at 3:59 pm #453783

    Johannes Fischer
    Free User
    Post count: 11

    Hi,

    The standard location has no effect. The problem is still there.

    November 12, 2018 at 6:19 pm #453809

    Paolo
    Site Admin
    Post count: 31206

    It appears that the conflict comes from the theme. Did you ask for support to the theme author?

    Because it appears to be a PHP error, do you see anything in the debug log?

    Let us know.

    Thanks

    November 12, 2018 at 9:47 pm #453841

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    November 12, 2018 at 10:07 pm #453845

    Johannes Fischer
    Free User
    Post count: 11
    This reply has been marked as private.
    November 12, 2018 at 10:08 pm #453846

    Johannes Fischer
    Free User
    Post count: 11
    This reply has been marked as private.
    November 12, 2018 at 10:12 pm #453848

    Johannes Fischer
    Free User
    Post count: 11

    The Problem is the plugin “The Penci Framework” by the theme. Its important to use the shortcodes of the theme.

    November 12, 2018 at 11:47 pm #453858

    Paolo
    Site Admin
    Post count: 31206

    If they won’t provide support for their plugins, the only solution you have is to change theme.

    Our plugin works fine, it is their plugin that is breaking our functionalities, not the other way around.

    We would have to debug their code, not ours and that goes beyond support.

    Thanks

    November 16, 2018 at 3:17 pm #454616

    Johannes Fischer
    Free User
    Post count: 11

    Hi,
    then I use the “Supreme Directory” theme in a subdomain. Then its all ok.

    Thanks for help

    Greets

    Johannes

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