CSV Issue

This topic contains 15 replies, has 3 voices, and was last updated by  Vikas 10 years, 7 months ago.

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  • May 2, 2014 at 7:12 pm #1162

    Brian Mellett
    Free User
    Post count: 9

    I have followed all of the steps for the CSV upload and it still will not work.

    I have attached my csv in hopes that the developer can assist.

    May 3, 2014 at 5:52 am #1181

    Vikas
    Full Member
    Post count: 1128

    Hi,

    I am not sure from where did u download or how did u create this csv. It does not look a proper csv required by the system. For example post_type column value is bank and that value has been moved under Video column.

    Please advise ?

    May 3, 2014 at 12:03 pm #1193

    Brian Mellett
    Free User
    Post count: 9

    I downloaded the format that was available on the geo directory, saved it in open office and then put one line of my own data into it. I then resaved with open office. I had seen this advised on another string.

    May 3, 2014 at 12:05 pm #1194

    Brian Mellett
    Free User
    Post count: 9

    Plus, I spoke, by chat, to the customer service person and she said it looked good. She advised me to send it to you, for an answer.

    May 3, 2014 at 1:35 pm #1202

    Vikas
    Full Member
    Post count: 1128

    Plz try to import this csv.

    May 3, 2014 at 2:03 pm #1205

    Brian Mellett
    Free User
    Post count: 9

    I just tried to import what you sent and got the same message. I have attached a screen shot, which is the same message as what I have been getting trying to import it myself.

    May 3, 2014 at 2:05 pm #1206

    Brian Mellett
    Free User
    Post count: 9

    my screen shot didn’t send as a TIFF so I reattached as a PNG.

    May 3, 2014 at 3:41 pm #1217

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the file you attached is totally wrong in format. Data must be delimited by commas and double quotes in order to be imported correctly.

    The file Vikas attached is correct and imports fine. I only see one problem in categories, where there should be a comma between hotel and pizza.

    Please reply to this with a link to your website and wp-admin credentials (Set as private reply) and we will have a look.

    Thx

    May 3, 2014 at 5:53 pm #1221

    Brian Mellett
    Free User
    Post count: 9
    This reply has been marked as private.
    May 5, 2014 at 1:36 am #1266

    Brian Mellett
    Free User
    Post count: 9

    I sent the login info via a private message. Have you had time to take a look yet? thanks

    May 5, 2014 at 2:21 pm #1294

    Vikas
    Full Member
    Post count: 1128

    Plz check it now. There was address mismatch problem. We will document it later so other will not get into this problem.

    May 5, 2014 at 3:03 pm #1296

    Brian Mellett
    Free User
    Post count: 9

    I just tried to import and it still didn’t work. If I can’t get a solution quickly, I will have to move on to another directory theme.

    May 5, 2014 at 5:05 pm #1302

    Brian Mellett
    Free User
    Post count: 9

    Can you give me more details on the address mismatch issue?

    May 6, 2014 at 5:34 am #1323

    Vikas
    Full Member
    Post count: 1128

    Send me the csv u are trying to import or try to import attached csv please.

    May 6, 2014 at 11:58 am #1343

    Brian Mellett
    Free User
    Post count: 9

    I just tried to import the CSV you attached and it still doesn’t work. Thanks for the help, but I don’t have the time to trouble shoot this product.

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