Details Page never loads

This topic contains 4 replies, has 3 voices, and was last updated by  Steve Ashton 10 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #18562

    Steve Ashton
    Expired Member
    Post count: 72

    I’ve entered sample data. Added categories and tags plus full profile info and labelled tabs for the details page but all I ever get is the attached view where the grey box never populates and just has some rotating arrows.

    Have I missed something?

    You can see this in action (lack of action) by going to http://ybm.etempa.co.uk/ukbusinessmentors/united-kingdom/west-midlands/birmingham/consultant-2/diane-pagett-hr101-ltd/

    Thanks

    #18566

    Guust
    Moderator
    Post count: 29970

    Hi Steve, can you post your WP Admin details please in a private message so we can have a look at your setup.

    #18569

    Steve Ashton
    Expired Member
    Post count: 72
    This reply has been marked as private.
    #18631

    Paolo
    Site Admin
    Post count: 31206

    Hi Steve,

    you can try by disabling this plugin: daves-wordpress-live-search

    It does throw an error on that page:

    
    
    ReferenceError: _ is not defined
    http://ybm.etempa.co.uk/wp-content/plugins/daves-wordpress-live-search/js/daves-wordpress-live-search.min.js?ver=3.6.1
    Line 1

    However, there could be many many more troubles. You are using WordPress 3.6.1 which I think is over 13 months old and 31 other plugins. Including another Directory Plugin.

    A major clean up seems urgent to me.

    Let us know,

    #19016

    Steve Ashton
    Expired Member
    Post count: 72

    Thanks guys, now works. We used this as an opportunity to clear out various plugins and update the WP version and now works. May be an idea to let people know the minimum WP version we can use with GD.

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount