Details Page never loads

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: details page

Author

Posts
October 16, 2014 at 1:02 pm #18562

Steve Ashton
Expired Member

Post count: 72

I’ve entered sample data. Added categories and tags plus full profile info and labelled tabs for the details page but all I ever get is the attached view where the grey box never populates and just has some rotating arrows.

Have I missed something?

You can see this in action (lack of action) by going to http://ybm.etempa.co.uk/ukbusinessmentors/united-kingdom/west-midlands/birmingham/consultant-2/diane-pagett-hr101-ltd/

Thanks

October 16, 2014 at 1:20 pm #18566

Guust
Moderator

Post count: 29970

Hi Steve, can you post your WP Admin details please in a private message so we can have a look at your setup.

October 16, 2014 at 1:43 pm #18569

Steve Ashton
Expired Member

Post count: 72

This reply has been marked as private.

October 16, 2014 at 6:38 pm #18631
Paolo
Site Admin

Post count: 31206
Hi Steve,

you can try by disabling this plugin: daves-wordpress-live-search

It does throw an error on that page:
```
ReferenceError: _ is not defined
http://ybm.etempa.co.uk/wp-content/plugins/daves-wordpress-live-search/js/daves-wordpress-live-search.min.js?ver=3.6.1
Line 1
```
However, there could be many many more troubles. You are using WordPress 3.6.1 which I think is over 13 months old and 31 other plugins. Including another Directory Plugin.

A major clean up seems urgent to me.

Let us know,
October 21, 2014 at 3:16 pm #19016

Steve Ashton
Expired Member

Post count: 72

Thanks guys, now works. We used this as an opportunity to clear out various plugins and update the WP version and now works. May be an idea to let people know the minimum WP version we can use with GD.
Author

Posts