Directory Usage

This topic contains 30 replies, has 4 voices, and was last updated by  Guust 5 years, 8 months ago.

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  • June 22, 2019 at 10:58 am #494277

    merileads
    Expired Member
    Post count: 239

    So with my WordPress developers I’ve been setting up GD for about a week now. I’m building a simple real estate listings site and then a directory site and there are a lot of glitches and its been pretty buggy and frustrating working with GD but I want to make it work. The latest issue is the the maps don’t show up when I use a new theme. There are also images cycling and not appearing. Speed issues are also persistent, and I’ve had to install over a dozen plugins to patch problems. Do you have a list of developers who know GD or any other suggestions that might make things work better?

    June 22, 2019 at 11:50 am #494279

    Guust
    Moderator
    Post count: 29970

    The latest issue is the the maps don’t show up when I use a new theme.

    If the maps are added using widgets, then you will have to re-do the widgets every time you change themes. That is normal behavior.There

    are also images cycling and not appearing.

    If you can provide exact details of such a page then we can have a look.

    Speed issues are also persistent, and I’ve had to install over a dozen plugins to patch problems.

    Speed issues are server related, not software related.
    Adding plugins will usually not help with speed, to the contrary.

    Do you have a list of developers who know GD or any other suggestions that might make things work better?

    You can have a look here to find experts: https://geodirectoryexperts.com/

    Or post your URL and WP admin details in a private reply together with detailed descriptions of the problems you have including URLs of relevant pages and we will check for you.

    Thanks

    August 1, 2019 at 7:15 pm #500772

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 1, 2019 at 9:45 pm #500794

    Guust
    Moderator
    Post count: 29970

    Please review https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#not-a-valid-csv-file

    Thanks

    August 2, 2019 at 5:16 pm #500943

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 2, 2019 at 7:26 pm #500965

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 2, 2019 at 8:56 pm #500985

    Alex Rollin
    Moderator
    Post count: 27815

    That is a common error with either files edited with Excel or a an encoding type mismatch. If you open the file with Libre or Open Office and use UTF-8 Encoding do you see any question marks in diamonds? Those are the illegal characters.

    Try zipping the file before upload here if we should take a look.

    August 2, 2019 at 9:52 pm #500998

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 3, 2019 at 12:00 am #501004

    Guust
    Moderator
    Post count: 29970

    Upload the file to your website and give us a link, or ZIP the file and add it here again. Best practice is to create the files using LibreOffice in the first place.
    Also post your URL and WP admin details if you want us to further investigate.
    Thanks

    August 3, 2019 at 3:00 am #501010

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 3, 2019 at 3:28 am #501017

    Guust
    Moderator
    Post count: 29970

    Your addresses are not complete, you need content in street address, city, region and country.
    Unless you have the location manager installed, you cannot upload outside your default location.
    It looks like you added extra columns that are not related to your GD setup.
    Add one listing on your site, export the CSV and compare your columns. They have to match.
    Thanks

    August 5, 2019 at 8:45 pm #501473

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 5, 2019 at 10:01 pm #501481

    Guust
    Moderator
    Post count: 29970

    We suggest using the UsersWP plugin. That will have options in the menu settings and also widgets.
    If you want any further support and you do have any GD Addons installed, then you will have to use a current membership to receive support. Please note this from https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    Thanks

    August 6, 2019 at 3:26 pm #501608

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 6, 2019 at 5:15 pm #501629

    Kor
    Moderator
    Post count: 16516

    Hi merileads,

    Thanks for your reply. Kindly login to the account where you purchased the GD membership and share your Website WP admin access here in private reply and we’ll check on it.

    Thanks!

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