Does GeoDirectory plugin work in wordpress staging mode?

This topic contains 9 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 4 months ago.

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  • November 11, 2019 at 8:53 pm #516669

    bernieportal
    Expired Member
    Post count: 108

    Hi, I’m doing a massive update to my wordpress website–I changed themes and everything–so I’m working exclusively in staging mode. When I was testing my directory in wordpress staging mode I noticed the search functionality wasn’t working. I figured it had something to do with the listings not being able to work in staging mode. Can you confirm what’s going on?

    This is my directory page while in staging: https://bernieportal1.wpengine.com/broker-directory/

    If you type in “Bernard Benefits” in the search bar a listing “should” appear, but it leaves my page blank. I just want to make sure everything is still working and isn’t broken because I changed themes.

    Thanks so much!

    November 12, 2019 at 6:40 am #516702

    Kor
    Moderator
    Post count: 16516

    Hi Sarah,

    Thanks for your post. We would need to troubleshoot this further on your backend. Could you please share your Website WP admin access here in private reply so that we could check on it?

    November 12, 2019 at 2:14 pm #516770

    bernieportal
    Expired Member
    Post count: 108
    This reply has been marked as private.
    November 12, 2019 at 7:18 pm #516811

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the search page template looks to be setup correctly.

    I updated it with an HTML widget to check to make sure.

    It appears to render fine without results, but it not working at all when searching for a listing title. None of the template is being shown at all.

    I suspect this is a theme conflict and the developers will need to take a look at the theme templates themselves to look for that conflict.

    Please share FTP in case they need that for debugging.

    Thanks

    Alex

    November 12, 2019 at 7:18 pm #516812

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 12, 2019 at 7:45 pm #516818

    bernieportal
    Expired Member
    Post count: 108
    This reply has been marked as private.
    November 14, 2019 at 2:57 pm #517140

    Naveen Giri
    Moderator
    Post count: 1559

    Hi sarah,

    Please try troubleshooting steps once.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    it seems like conflict with search functionality of any other plugin.

    Thanks

    November 15, 2019 at 6:10 pm #517327

    bernieportal
    Expired Member
    Post count: 108
    This reply has been marked as private.
    November 15, 2019 at 6:13 pm #517328

    bernieportal
    Expired Member
    Post count: 108

    I spoke too soon. It was an incompatibility with the popup maker plugin.

    Thanks for all your help trying to figure this issue out.

    November 15, 2019 at 11:57 pm #517373

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, thanks for letting us know.

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