Downgrade not working

This topic contains 9 replies, has 4 voices, and was last updated by  Tania Perez 4 years, 10 months ago.

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  • May 23, 2019 at 6:23 pm #488450

    Tania Perez
    Full Member
    Post count: 299

    I have 3 paid packages, set to downgrade to free package.

    The problem is that paid packages have an image limit of 10, 20 or 40 images, and the free package image limit is set to 2.

    But once the paid package expires, it´s still shows all the images.

    Every other paid feature does change with the downgrade, except the # of images.

    Can you help please?

    Thank you!

    May 23, 2019 at 6:30 pm #488453

    Alex Rollin
    Moderator
    Post count: 27815

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    May 23, 2019 at 6:54 pm #488458

    Tania Perez
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    Post count: 299
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    May 27, 2019 at 3:02 pm #489268

    Tania Perez
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    Post count: 299

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    May 27, 2019 at 3:33 pm #489277

    Naveen Giri
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    May 27, 2019 at 4:46 pm #489288

    Tania Perez
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    June 4, 2019 at 2:26 pm #490791

    Kiran
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    June 4, 2019 at 11:27 pm #490890

    Tania Perez
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    June 5, 2019 at 6:23 am #490930

    Kiran
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    June 6, 2019 at 2:29 pm #491268

    Tania Perez
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