Downgrade not working

This topic contains 9 replies, has 4 voices, and was last updated by  Tania Perez 1 year, 2 months ago.

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  • #488450

    Tania Perez
    Full Member
    Post count: 299

    I have 3 paid packages, set to downgrade to free package.

    The problem is that paid packages have an image limit of 10, 20 or 40 images, and the free package image limit is set to 2.

    But once the paid package expires, it´s still shows all the images.

    Every other paid feature does change with the downgrade, except the # of images.

    Can you help please?

    Thank you!

    #488453

    Alex Rollin
    Moderator
    Post count: 27815

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    #488458

    Tania Perez
    Full Member
    Post count: 299
    This reply has been marked as private.
    #489268

    Tania Perez
    Full Member
    Post count: 299

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    #489277

    Naveen Giri
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    Post count: 1559

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    #489288

    Tania Perez
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    Post count: 299

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    #490791

    Kiran
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    #490890

    Tania Perez
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    Post count: 299

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    #490930

    Kiran
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    #491268

    Tania Perez
    Full Member
    Post count: 299
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