editing email notifications

This topic contains 20 replies, has 5 voices, and was last updated by  Stiofan O’Connor 6 years ago.

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  • March 4, 2019 at 1:45 am #472244

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    I am unable to edit some of the notifications in V2.

    I’m stuck at the expiration emails. I was able to edit some of the listing success mails.

    Can you help?

    Thank you!!!

    March 4, 2019 at 7:20 am #472262

    Kor
    Moderator
    Post count: 16516

    Hi Kathy,

    Thanks for your post. You should be able to locate the Email Settings in GD > Settings > Emails > User Email > Pre expiry reminders to user. Have you adjusted that?

    March 4, 2019 at 10:01 am #472290

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 4, 2019 at 10:08 am #472292

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and tell us which one(s) are causing problems and we will take a look.

    Thanks

    March 5, 2019 at 12:55 pm #472585

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 5, 2019 at 5:34 pm #472651

    Alex Rollin
    Moderator
    Post count: 27815

    Ah, now I see. The show advanced button does not work.
    Those fields should all expand for you to edit them.
    This is no doubt a conflict with another plugin.
    Can you try to narrow it down and find the one that is causing it?

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    March 5, 2019 at 9:39 pm #472768

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 6, 2019 at 1:41 pm #472942

    Alex Rollin
    Moderator
    Post count: 27815

    Please share FTP so we can look into the problem

    March 6, 2019 at 4:53 pm #473017

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 6, 2019 at 7:18 pm #473079

    Alex Rollin
    Moderator
    Post count: 27815

    The developers have been alerted

    March 7, 2019 at 6:30 am #473259

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is a confusion to you. The text displayed in the textarea which you are not able to edit is placeholder text which is just for your reference that what will be the default email body. If you want to change it then you need to add your own text in the text area and save it. You can use the tags displayed below the textarea which will output the tag values when email is sent to the user. So if you want to change the text then you just need to write your own email body in textarea using the tags displayed below.

    Let me know if you have any queries.

    Regards,
    Patrik

    March 7, 2019 at 6:45 am #473260

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 7, 2019 at 7:25 am #473264

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 7, 2019 at 7:31 am #473268

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 7, 2019 at 7:44 am #473270

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
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