Emails

This topic contains 8 replies, has 4 voices, and was last updated by  Kiran 4 years, 10 months ago.

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  • June 24, 2019 at 12:20 am #494385

    Kojo Darden
    Full Member
    Post count: 21

    I currently have my site (test.dobobo.com) in test mode; however any time I try to create a new listing, it generates over 10 emails to me. Some are legit, such as a new user has been created and another stating that a new business listing has been created. However, it generates several other (10+) emails that a new user has been created. Please note that these other emails do not include the user name (please see attached). Can you assist?

    June 24, 2019 at 6:46 am #494408

    Kor
    Moderator
    Post count: 16516

    Hi Kojo Darden,

    Thanks for your post. This isn’t a known issue and could you share your Website WP admin access here in private reply so that we could check this out for you?

    June 25, 2019 at 1:19 am #494600

    Kojo Darden
    Full Member
    Post count: 21
    This reply has been marked as private.
    June 25, 2019 at 7:58 am #494642

    Alex Rollin
    Moderator
    Post count: 27815

    I tried adding a listing and got one email from an affiliate plugin.

    What steps are you taking so we can see the issue you are talking about?

    June 25, 2019 at 9:16 pm #494841

    Kojo Darden
    Full Member
    Post count: 21

    Hello Alex,

    I think I now see what may be happening…In the process of creating a new entry, when I click on “Preview Listing”, it attempts to create a new user which is generating the email to my admin account each time – some of which have no details as previously mentioned.

    Is “Preview Listing” supposed to try to create an account or is there a way to prevent it from doing this?

    June 26, 2019 at 8:24 am #494885

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 26, 2019 at 8:14 pm #494997

    Kojo Darden
    Full Member
    Post count: 21
    This reply has been marked as private.
    June 27, 2019 at 12:15 am #495040

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you, the developers will take a look.

    June 28, 2019 at 7:07 am #495289

    Kiran
    Moderator
    Post count: 7069

    Hi Kojo,

    I have checked and it is default behavior that is adds a new user when option enabled to allow user to add a listing.
    When preview/submit listing action triggered it generates listing entry in database and for that listing also creates new user based on username & email entered.

    When new user is created it also creates Affiliates user via AffiliateWP plugin.

    Thats why you receiving email for new user, new affiliate registration etc.

    I only found issue here is empty username & email in email. I have added validation to skip new user for invalid username/email.

    FYI: i have installed Email Log plugin to debug all the emails, you can delete this plugin after you done with test.

    Please check and let us know.

    Thanks,
    Kiran

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