empty map bubble and post type not showing

This topic contains 11 replies, has 4 voices, and was last updated by  Kiran 6 years, 8 months ago.

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  • February 18, 2019 at 9:31 am #469659

    Gaetano Zarlenga
    Expired Member
    Post count: 25

    Hi everyone,

    today I woke up and… All my map bubbles are empty. See picture

    As far as I can understand, it should not be a problem related to what information is actually showing in the map bubbles… Can you help me out?

    Also, the Custom post “Event” is not showing in the HP map… Can you assist with that as well?

    Thanks, I will send you admin data in the next private message!

    February 18, 2019 at 9:33 am #469660

    Gaetano Zarlenga
    Expired Member
    Post count: 25
    This reply has been marked as private.
    February 18, 2019 at 10:32 am #469670

    Guust
    Moderator
    Post count: 29970

    Please update the GD plugin, Google changed some of its map coding.
    Thanks.

    February 18, 2019 at 10:45 am #469674

    Gaetano Zarlenga
    Expired Member
    Post count: 25

    Thanks! I did it but it seems that both problems are still there…

    February 18, 2019 at 12:26 pm #469697

    Guust
    Moderator
    Post count: 29970

    I corrected your WP permalink settings: https://wpgeodirectory.com/docs/basic-installation/#postnames

    I added a Home Map widget to the top section of your …/location/ pages.

    The map bubbles look fine to me, see image.

    I think the events issue is because you are using a reserved post type gd_event which is for events with a date. I suggest you delete that CPT and install the correct Events Manager: https://wpgeodirectory.com/downloads/events/

    Also, this may be a good time for you to convert to V2:
    https://wpgeodirectory.com/try-geodirectory-v2/
    https://wpgeodirectory.com/docs-v2/geodirectory/installation/#convert

    Thanks.

    PS: ignore first image

    February 18, 2019 at 2:32 pm #469745

    Gaetano Zarlenga
    Expired Member
    Post count: 25

    thanks guust

    Everything is working… I also followed your advice concerning the events. However, after deleting the former post type I have created and installing the event plug in nothing is happening… I tried to follow the tutorial but in my case, even after activating the plug, the specific “events” heading does not appear and so I am unable to access this post type…

    February 18, 2019 at 2:46 pm #469747

    Kor
    Moderator
    Post count: 16516

    Hi Gaetano,

    Thanks for your reply. Just inspected your Website and I noticed that you’ve downloaded the wrong version of the plugin. Kindly download the GDV1 version of the Events Manager Addon as shown in the attached screenshot

    February 25, 2019 at 10:27 am #471014

    Gaetano Zarlenga
    Expired Member
    Post count: 25

    Hi guys, thanks for your precious assistance. I followed your directions but still the map does not show the “event” listings… Do you have any other advice?
    Thanks again for your help!

    February 25, 2019 at 12:30 pm #471022

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    February 25, 2019 at 2:51 pm #471055

    Gaetano Zarlenga
    Expired Member
    Post count: 25

    Thanks guust. I am trying now to add other events to see if it works. Thanks for the offer, I sent the request for the access details to my boss.

    In the meantime, I need to add mostly past events but the Event post type does not seem to allow that. Am I Wrong? If I am right, how can I do it?

    Thanks again

    February 25, 2019 at 10:50 pm #471121

    Guust
    Moderator
    Post count: 29970

    You can just alter the start date by typing rather then using the popup calendar.
    As soon you have selected a past date as start date, the popup calendar will allow you to go back to.
    This is to prevent people making mistakes when adding events.

    Another option is to use the import option to bulk import events.
    https://wpgeodirectory.com/docs/core-export/

    Thanks

    February 27, 2019 at 11:33 am #471413

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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