Enfold Theme not loading correctly

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
December 16, 2018 at 11:51 am #458824

P O
Expired Member

Post count: 501

In my site everything works and looks ok using Enfold theme, everything except GeoDirectory.

I am using a custom name for the theme, it is the only thing that may affect this.

Like it is not reading the Enfold CSS. Any ideas in how to fix this ?

December 16, 2018 at 11:51 am #458825

P O
Expired Member

Post count: 501

This reply has been marked as private.

December 16, 2018 at 1:57 pm #458840

Guust
Moderator

Post count: 29970

Try disabling your CDN, and make sure all is working as expected before turning it back on.
Let us know. Thanks

December 16, 2018 at 2:03 pm #458842

P O
Expired Member

Post count: 501

You can see it now without CDN and it is the same. Have a look.

Thanks.

December 16, 2018 at 2:19 pm #458850

Guust
Moderator

Post count: 29970

All your CSS is still being minified.
Are you using WP Fastest Cache? Try turning that off.
https://wpgeodirectory.com/docs/known-issues/#cacheplugins

December 16, 2018 at 2:26 pm #458854

P O
Expired Member

Post count: 501

You can see it now with cache off. Still the same.

December 16, 2018 at 10:29 pm #458883

Guust
Moderator

Post count: 29970

When you say “I am using a custom name for the theme” do you mean you created a child theme?

Or did you rename the Enfold parent theme? That should normally not be done, because that can break a lot of connections between files.

If you are using a child theme, then it does not seem to have a style.css file, or you have renamed it, which again may be the problem.
Or that stylesheet may have broken the links to the enfold style sheet.

Try undoing all file name changes and see if that fixes it.

December 17, 2018 at 4:00 am #458907

P O
Expired Member

Post count: 501

I renamed the theme. The CSS was modified with my custom name, as well as the directory of the theme and child theme.

Why is this a problem ?

I am using the exact same CSS for enfold in GeoDirectory. And it is as “My Theme Custom” under settings > Theme Compatibility, with everything OK.

The name should not be a problem, it is a custom one and it should work no matter the name.

See the footer section, that renders perfectly with the correct styles.

How can I fix it?

Thanks.

December 17, 2018 at 4:23 am #458909

Kor
Moderator

Post count: 16516

Hi PO,

Thanks for your reply. Let’s reverse the changes you’ve done to the theme name and file path changes and refer to this section of the documentation that explains how to use a child theme for the Enfold theme. https://kriesi.at/documentation/enfold/child-theme/ . Once you’ve done that, let us know and we’ll take another look at it.

Thanks

December 17, 2018 at 4:28 am #458912

P O
Expired Member

Post count: 501

I cant reverse that. I made a custom theme with my name, that’s all.

I have to redo everything from scratch if I want to change the theme again and I will not redo the site.

There are no “file path changes”, everything works perfectly fine, the only thing that is not working, is GeoDirectory.

The question here is.

Why if I have “my theme custom” with the exact needed CSS, it is not working?

Thanks.

December 17, 2018 at 4:33 am #458913

Kor
Moderator

Post count: 16516

Hi PO,

Thanks for your reply. We’ll need to troubleshoot this further on your end. Could you share Wp admin access in private reply?

December 17, 2018 at 9:12 am #458932

P O
Expired Member

Post count: 501

This reply has been marked as private.

December 17, 2018 at 12:11 pm #458963

Guust
Moderator

Post count: 29970

There are no GD issues. The issues you have are with a non-GD theme.
Your GD styling is called correctly.
Thanks

December 17, 2018 at 12:15 pm #458966

P O
Expired Member

Post count: 501

Enfold is a GD theme. So the problem is something related to how styles are called or something like that.

As you can see the theme is called correctly, the styles are called correctly, but they are not rendering as expected.

The footer calling GD widgets work fine, but not all the main content and places.

What to do ?

Thanks.

December 17, 2018 at 12:22 pm #458971

Guust
Moderator

Post count: 29970

Our themes are listed here: https://wpgeodirectory.com/downloads/category/themes/
Enfold is a third party theme, and also, we only support non-modified GD products.

All GD styling is applied correctly to places. It is only the theme CSS that is missing, but we cannot help with that.
Author

Posts