Error updating

This topic contains 4 replies, has 2 voices, and was last updated by  gafm01 6 years, 4 months ago.

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  • #474528

    gafm01
    Buyer
    Post count: 23

    Hi,

    Trying to update my plugin but it’s not allowing me to do so. I’m receiving error.

    The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/home/u431237763/public_html/wp-content/uploads/geodirectory.1.6.38-8TZngG.tmp’

    Please help.

    #474535

    Kor
    Moderator
    Post count: 16516

    Hi gafm01,

    Thanks for your post. Could you share your Website WP admin access here in private reply so that we could check on it? In the meantime, try using the manual update here https://wpgeodirectory.com/docs/installing-addons/#manual .

    #474546

    gafm01
    Buyer
    Post count: 23
    This reply has been marked as private.
    #474551

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #474561

    gafm01
    Buyer
    Post count: 23
    This reply has been marked as private.
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