Event Category Search won't show

This topic contains 9 replies, has 3 voices, and was last updated by  uhub_admin 4 years, 8 months ago.

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  • April 8, 2020 at 4:28 pm #539141

    uhub_admin
    Full Member
    Post count: 4

    I have added category fields onto my GD Search, it will not show up after I took it off and tried to re-add it. I have done everything correctly to my knowledge and have managed to make it work once already on the events section of the search and the places section. How can I get this feature to work again?

    Thanks

    April 8, 2020 at 6:55 pm #539155

    Kor
    Moderator
    Post count: 16516

    Hi Claire McKeown,

    Thanks for your message. Could you please share the URL of the page in question and also the steps to replicate it? Also, share your Website WP admin access here in private reply and we’ll check your GD setup.

    April 9, 2020 at 3:10 pm #539289

    uhub_admin
    Full Member
    Post count: 4
    This reply has been marked as private.
    April 9, 2020 at 3:25 pm #539299

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    adding the category field as a select in the search bar isn’t global. You need to set it up for each Custom Post Type. Head to the events search tab and set it up there as well, just like you did for places.

    April 9, 2020 at 3:32 pm #539303

    uhub_admin
    Full Member
    Post count: 4
    This reply has been marked as private.
    April 10, 2020 at 1:37 am #539388

    Alex Rollin
    Moderator
    Post count: 27815

    Have you added some events already?

    If we need to check the settings please share credentials in a private reply AND a link to the WP Backend edit page for the template so we know where to look.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    April 14, 2020 at 8:22 am #540008

    uhub_admin
    Full Member
    Post count: 4
    This reply has been marked as private.
    April 14, 2020 at 5:10 pm #540147

    Alex Rollin
    Moderator
    Post count: 27815

    You managed to add events without adding a category to them.

    The category drop-down is ‘smart’ and only shows categories that are applied to the listings.

    Try adding categories and it should show up

    April 14, 2020 at 5:10 pm #540149

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 16, 2020 at 1:24 pm #540618

    uhub_admin
    Full Member
    Post count: 4
    This reply has been marked as private.
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