Events Plugin – No Records Found on Map

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 8 years, 11 months ago.

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  • #69162

    focuson
    Full Member
    Post count: 7

    Hi
    Since updating the Events plugin, the Events entries no longer show on the homepage map. Displayed is ‘No Records Found’. In addition, none of the Events entries in the back end retain any location details. They return to the default location.

    Any thoughts on how to solve this issue?

    Thank you

    #69171

    Guust
    Moderator
    Post count: 29970

    We’ll need your URL and WP admin details in a private reply to have a look at your settings. Thanks.

    #69174

    focuson
    Full Member
    Post count: 7
    This reply has been marked as private.
    #69229

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Please let us know exactly the steps that brought to this situation.

    For example, did you disable multilocation while updating events?

    Thanks

    #69285

    focuson
    Full Member
    Post count: 7

    Hi,
    the main geodirectory plugin plus all the additional plugins had to be updated. They were updated one by one in alphabetical order.

    Thanks

    #69294

    focuson
    Full Member
    Post count: 7

    Decided for the moment to restore site to the backup made just before updating. It is working fine. Lets see what happens now when we update the plugins

    #69326

    Guust
    Moderator
    Post count: 29970

    Do you de-activate when updating? There is no need for that.
    https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    #69329

    focuson
    Full Member
    Post count: 7

    Thank you. this resolved my issues. Running the checks in GD Tools

    #69355

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know 🙂

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