Events show no Event-Info / Change PM to 24h

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: am/pm to 24, event, no text-information

Author

Posts
December 30, 2016 at 2:55 pm #333577

Michael Kraus
Full Member

Post count: 61

Hi,

some problems with the event Plugin:
1. Where can i change the hours-format from am/pm to 24 h
2. There is no text-information for the events. What am i doing wrong?

page: branchen.metropoljournal.de

Thanks for your help

Michael F.

December 30, 2016 at 3:11 pm #333590

Kor
Moderator

Post count: 16516

Hi Michael,

Kindly refer to this documentation for changing the time format https://wpgeodirectory.com/docs/faqs/changing-the-event-times-from-ampm-to-24-hours/ . By the way, what do you mean by “no text-information for the events” ? Could you elaborate?

Thanks!

December 30, 2016 at 5:08 pm #333748

Michael Kraus
Full Member

Post count: 61

Hi Kor,

here are two screenshots that show my problem. The Event-Text is missing in the Event.
By the way, thanks for the link for timechange, but how can i do a childtheme?

Thanks
Michael F.

December 30, 2016 at 5:56 pm #333772

Kor
Moderator

Post count: 16516

Hi Michael,

Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below. As for the script to change the time format, you’ll just have to insert into your Child Theme functions.php file. Let us know how it goes.

Thanks!

December 30, 2016 at 6:35 pm #333786

Paolo
Site Admin

Post count: 31206

Make sure you didn’t exclude the profile tab from GeoDirectory >> Design >> Detail >> Exclude selected tabs from detail page.

You can use the code snippets plugin too if you don’t want to create a child theme.

Let us know how it goes,

Thanks

December 31, 2016 at 7:54 am #334060

Michael Kraus
Full Member

Post count: 61

This reply has been marked as private.

December 31, 2016 at 8:34 am #334063

Michael Kraus
Full Member

Post count: 61

@Kor

Hi Kor i placed the code into the GDoptions. Works great!

Thanks Michael F.

December 31, 2016 at 9:46 am #334097

Kor
Moderator

Post count: 16516

Hi Michael,

Did you still need help with the empty “Event Description” issue?

Thanks!

December 31, 2016 at 1:27 pm #334194

Michael Kraus
Full Member

Post count: 61

Yes please. I still have no Event Discription!

December 31, 2016 at 7:31 pm #334363

Paolo
Site Admin

Post count: 31206

HI Michael,

I did some tests on your website and can’t find the problem, so I flagged this for the developers.

They’ll let you know after the week end.

Thanks for your patience,

p.s. it would be best if you turn English as the default language while we look, it would help a lot…

January 1, 2017 at 11:43 am #334588

Michael Kraus
Full Member

Post count: 61

Hi Paolo,

Thanks for assistence. Language now is english.

Happy New Year

January 2, 2017 at 6:42 am #335119

Kiran
Moderator

Post count: 7069

HI Michael,

After doing some debugging found that you have set “Apply description limit?” => Yes & “Description limit” => 0 in Prices & Payments -> Prices -> price package. So it does not showing description tab.

I have set “Description limit” and now description tab is back. Please check test event http://branchen.metropoljournal.de/en/events/germany/bayern/lauf-an-der-pegnitz/events/gd-test/

Thanks,
Kiran

January 2, 2017 at 7:38 am #335128

Michael Kraus
Full Member

Post count: 61

Hi Kirian,

thank you for this solution!
Author

Posts