Events show no Event-Info / Change PM to 24h

This topic contains 12 replies, has 4 voices, and was last updated by  Michael Kraus 7 years, 4 months ago.

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  • December 30, 2016 at 2:55 pm #333577

    Michael Kraus
    Buyer
    Post count: 61

    Hi,

    some problems with the event Plugin:
    1. Where can i change the hours-format from am/pm to 24 h
    2. There is no text-information for the events. What am i doing wrong?

    page: branchen.metropoljournal.de

    Thanks for your help

    Michael F.

    December 30, 2016 at 3:11 pm #333590

    Kor
    Moderator
    Post count: 16516

    Hi Michael,

    Kindly refer to this documentation for changing the time format https://wpgeodirectory.com/docs/faqs/changing-the-event-times-from-ampm-to-24-hours/ . By the way, what do you mean by “no text-information for the events” ? Could you elaborate?

    Thanks!

    December 30, 2016 at 5:08 pm #333748

    Michael Kraus
    Buyer
    Post count: 61

    Hi Kor,

    here are two screenshots that show my problem. The Event-Text is missing in the Event.
    By the way, thanks for the link for timechange, but how can i do a childtheme?

    Thanks
    Michael F.

    December 30, 2016 at 5:56 pm #333772

    Kor
    Moderator
    Post count: 16516

    Hi Michael,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below. As for the script to change the time format, you’ll just have to insert into your Child Theme functions.php file. Let us know how it goes.

    Thanks!

    December 30, 2016 at 6:35 pm #333786

    Paolo
    Site Admin
    Post count: 31206

    Make sure you didn’t exclude the profile tab from GeoDirectory >> Design >> Detail >> Exclude selected tabs from detail page.

    You can use the code snippets plugin too if you don’t want to create a child theme.

    Let us know how it goes,

    Thanks

    December 31, 2016 at 7:54 am #334060

    Michael Kraus
    Buyer
    Post count: 61
    This reply has been marked as private.
    December 31, 2016 at 8:34 am #334063

    Michael Kraus
    Buyer
    Post count: 61

    @Kor

    Hi Kor i placed the code into the GDoptions. Works great!

    Thanks Michael F.

    December 31, 2016 at 9:46 am #334097

    Kor
    Moderator
    Post count: 16516

    Hi Michael,

    Did you still need help with the empty “Event Description” issue?

    Thanks!

    December 31, 2016 at 1:27 pm #334194

    Michael Kraus
    Buyer
    Post count: 61

    Yes please. I still have no Event Discription!

    December 31, 2016 at 7:31 pm #334363

    Paolo
    Site Admin
    Post count: 31206

    HI Michael,

    I did some tests on your website and can’t find the problem, so I flagged this for the developers.

    They’ll let you know after the week end.

    Thanks for your patience,

    p.s. it would be best if you turn English as the default language while we look, it would help a lot…

    January 1, 2017 at 11:43 am #334588

    Michael Kraus
    Buyer
    Post count: 61

    Hi Paolo,

    Thanks for assistence. Language now is english.

    Happy New Year

    January 2, 2017 at 6:42 am #335119

    Kiran
    Moderator
    Post count: 7069

    HI Michael,

    After doing some debugging found that you have set “Apply description limit?” => Yes & “Description limit” => 0 in Prices & Payments -> Prices -> price package. So it does not showing description tab.

    I have set “Description limit” and now description tab is back. Please check test event http://branchen.metropoljournal.de/en/events/germany/bayern/lauf-an-der-pegnitz/events/gd-test/

    Thanks,
    Kiran

    January 2, 2017 at 7:38 am #335128

    Michael Kraus
    Buyer
    Post count: 61

    Hi Kirian,

    thank you for this solution!

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