Export function not working?

This topic contains 3 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • February 24, 2019 at 10:57 pm #470958

    Christy Stesky
    Expired Member
    Post count: 7

    Hi there,

    I am trying to export a csv of my listings (only 5 in total) and I get to the completed stage, but there is no prompt to download the file. It doesn’t seem to be automatically downloading either. Am I missing something?

    (screenshot attached of how far I get in the process – after multiple tries and waiting over an hour to see if it needed more time.)

    Thanks!
    Christy

    February 24, 2019 at 11:02 pm #470962

    Guust
    Moderator
    Post count: 29970

    Hi Christy, can we have your URL and WP admin details in a private reply please so we can check.
    A link to the file should appear next to the “Export CSV” button.

    Thanks

    February 24, 2019 at 11:07 pm #470965

    Christy Stesky
    Expired Member
    Post count: 7
    This reply has been marked as private.
    February 25, 2019 at 9:06 am #470993

    Alex Rollin
    Moderator
    Post count: 27815

    No, because we cannot see the GD settings, so we need admin.
    Thanks

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount