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Export function not working?

This topic contains 3 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

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  • February 24, 2019 at 10:57 pm #470958

    Christy Stesky
    Expired Member
    Post count: 7

    Hi there,

    I am trying to export a csv of my listings (only 5 in total) and I get to the completed stage, but there is no prompt to download the file. It doesn’t seem to be automatically downloading either. Am I missing something?

    (screenshot attached of how far I get in the process – after multiple tries and waiting over an hour to see if it needed more time.)

    Thanks!
    Christy

    February 24, 2019 at 11:02 pm #470962

    Guust
    Moderator
    Post count: 29970

    Hi Christy, can we have your URL and WP admin details in a private reply please so we can check.
    A link to the file should appear next to the “Export CSV” button.

    Thanks

    February 24, 2019 at 11:07 pm #470965

    Christy Stesky
    Expired Member
    Post count: 7
    This reply has been marked as private.
    February 25, 2019 at 9:06 am #470993

    Alex Rollin
    Moderator
    Post count: 27815

    No, because we cannot see the GD settings, so we need admin.
    Thanks

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