Fatal error...on line 639 - GeoDirectory Support

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: fatal error

Author

Posts
November 16, 2014 at 10:59 pm #21675
Chas Stevens
Free User

Post count: 5
On site http://veganfood.in, receiving this error when clicking on a place name from the map. Occurs for ALL listings.
```
Fatal error: Call to undefined function get_actual_location_name() in /home/content/p3nexnas06_data02/22/2156022/html/wp-content/plugins/geodirectory/geodirectory-functions/custom_functions.php on line 639
```
November 17, 2014 at 1:19 am #21686

Guust
Moderator

Post count: 29970

Can you post your admin details so we can have a look at your setup. You can do that in a private message.

November 17, 2014 at 10:01 pm #21771

Paolo
Site Admin

Post count: 31206

Hi,

another user was having a similar problem and it was due to outdated core plugin or addons.

Are all your GD plugins up to date?

Let us know,

Thx

November 17, 2014 at 10:02 pm #21773

Guust
Moderator

Post count: 29970

Also, this topic might solve your problem: https://wpgeodirectory.com/support/topic/fatal-error-after-update/

November 17, 2014 at 10:33 pm #21776

Chas Stevens
Free User

Post count: 5

This reply has been marked as private.

November 17, 2014 at 10:35 pm #21777

Chas Stevens
Free User

Post count: 5

Yes, all GD (and WP) plugins appear up-to-date. Have sent login credentials as private reply.

November 17, 2014 at 10:35 pm #21778

Chas Stevens
Free User

Post count: 5

This reply has been marked as private.

November 17, 2014 at 10:49 pm #21779
Chas Stevens
Free User

Post count: 5
Spoke too soon; updated my GD credentials and found that 2 GD plugins need updates, then…
```
Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error
```
Any thoughts?
November 17, 2014 at 10:53 pm #21780

Paolo
Site Admin

Post count: 31206

Hi,

you don’t appear to have a membership on this website and have purchased via Theme Tailors.

Autoupdate at the moment works only for subscribers of this website.

Users who bought it on Theme Tailors, have to download the udpated version from theme tailors (My order page) and manually overwrite the old plugins via FTP client.

Thx
Author

Posts