Fatal error…on line 639

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 9 years, 5 months ago.

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  • #21675

    Chas Stevens
    Free User
    Post count: 5

    On site http://veganfood.in, receiving this error when clicking on a place name from the map. Occurs for ALL listings.

    Fatal error: Call to undefined function get_actual_location_name() in /home/content/p3nexnas06_data02/22/2156022/html/wp-content/plugins/geodirectory/geodirectory-functions/custom_functions.php on line 639
    #21686

    Guust
    Moderator
    Post count: 29970

    Can you post your admin details so we can have a look at your setup. You can do that in a private message.

    #21771

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    another user was having a similar problem and it was due to outdated core plugin or addons.

    Are all your GD plugins up to date?

    Let us know,

    Thx

    #21773

    Guust
    Moderator
    Post count: 29970

    Also, this topic might solve your problem: https://wpgeodirectory.com/support/topic/fatal-error-after-update/

    #21776

    Chas Stevens
    Free User
    Post count: 5
    This reply has been marked as private.
    #21777

    Chas Stevens
    Free User
    Post count: 5

    Yes, all GD (and WP) plugins appear up-to-date. Have sent login credentials as private reply.

    #21778

    Chas Stevens
    Free User
    Post count: 5
    This reply has been marked as private.
    #21779

    Chas Stevens
    Free User
    Post count: 5

    Spoke too soon; updated my GD credentials and found that 2 GD plugins need updates, then…

    Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    Any thoughts?

    #21780

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you don’t appear to have a membership on this website and have purchased via Theme Tailors.

    Autoupdate at the moment works only for subscribers of this website.

    Users who bought it on Theme Tailors, have to download the udpated version from theme tailors (My order page) and manually overwrite the old plugins via FTP client.

    Thx

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