Franchise main listing details not updating on other listings

This topic contains 12 replies, has 4 voices, and was last updated by  Kiran 4 years, 10 months ago.

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  • #524261

    Carl Barton
    Full Member
    Post count: 45

    I have set up a main listing for a franchise, but all the other associated Places aren’t updating with the shared information.

    Some of the listing have updated the images but not all of them, and the About your business tag field won’t lock out in the main listing.

    Also the franchises (shortcode) won’t list all the associated Places on the individual listing pages.

    Thanks

    #524298

    Alex Rollin
    Moderator
    Post count: 27815

    The shortcode is incorrect, it is missing franchise_of=”auto”

    About the updating, please share WP Admin credentials in a private reply so we can check the settings.

    Include a link to a listing that is showing issues updating data to franchises so we can see the issue.

    #524407

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #524646

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #524659

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Carl,

    Please share FTP details in private reply. I will need them while debugging this weird issue.

    Thanks

    #524662

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #524970

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #524995

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #524996

    Kiran
    Moderator
    Post count: 7069

    Hi Carl,

    What errors it shows to you?

    I have enabled error log, can you try one more time so we can track error?

    Kiran

    #524999

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #525009

    Kiran
    Moderator
    Post count: 7069

    I just went to page https://www.trade-decorator.co.uk/add-listing/?pid=22361&listing_type=gd_place and clicked “Submit Listing” and it successfully saved.

    Please try again after clearing your browser cache.

    Kiran

    #525011

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #525013

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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