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Franchise main listing details not updating on other listings

This topic contains 12 replies, has 4 voices, and was last updated by  Kiran 4 years, 3 months ago.

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  • January 6, 2020 at 5:06 pm #524261

    Carl Barton
    Full Member
    Post count: 45

    I have set up a main listing for a franchise, but all the other associated Places aren’t updating with the shared information.

    Some of the listing have updated the images but not all of them, and the About your business tag field won’t lock out in the main listing.

    Also the franchises (shortcode) won’t list all the associated Places on the individual listing pages.

    Thanks

    January 6, 2020 at 8:14 pm #524298

    Alex Rollin
    Moderator
    Post count: 27815

    The shortcode is incorrect, it is missing franchise_of=”auto”

    About the updating, please share WP Admin credentials in a private reply so we can check the settings.

    Include a link to a listing that is showing issues updating data to franchises so we can see the issue.

    January 7, 2020 at 10:07 am #524407

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 8, 2020 at 1:23 pm #524646

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 8, 2020 at 3:41 pm #524659

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Carl,

    Please share FTP details in private reply. I will need them while debugging this weird issue.

    Thanks

    January 8, 2020 at 4:15 pm #524662

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 10, 2020 at 8:16 am #524970

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 10, 2020 at 10:20 am #524995

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 10, 2020 at 10:24 am #524996

    Kiran
    Moderator
    Post count: 7069

    Hi Carl,

    What errors it shows to you?

    I have enabled error log, can you try one more time so we can track error?

    Kiran

    January 10, 2020 at 10:29 am #524999

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 10, 2020 at 10:42 am #525009

    Kiran
    Moderator
    Post count: 7069

    I just went to page https://www.trade-decorator.co.uk/add-listing/?pid=22361&listing_type=gd_place and clicked “Submit Listing” and it successfully saved.

    Please try again after clearing your browser cache.

    Kiran

    January 10, 2020 at 10:47 am #525011

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    January 10, 2020 at 10:50 am #525013

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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