frustrated…

This topic contains 19 replies, has 3 voices, and was last updated by  Guust 5 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • June 2, 2019 at 9:41 am #490415

    Stephen Bishop
    Free User
    Post count: 11

    i have a number of issues but its important to say i am not a software expert and was drawn to geodirectory by its apparent simplicity.
    my problems are
    the map does not load correctly development only is across the screen
    lots of 404 error mesages
    not able to use the bulk upload for csv to import counties city’s and towns wont accept .csv files (am using open office to edit)
    do i have to manually type every city county and country separately.

    the default mapping is philidelphia and wont let me change location

    very frustrating… some help please

    June 2, 2019 at 9:46 am #490416

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will get you started if you like.
    What is the default location you want to use?

    Thanks

    June 2, 2019 at 10:35 am #490417

    Stephen Bishop
    Free User
    Post count: 11
    This reply has been marked as private.
    June 2, 2019 at 11:58 am #490420

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 2, 2019 at 12:29 pm #490423

    Stephen Bishop
    Free User
    Post count: 11
    This reply has been marked as private.
    June 2, 2019 at 12:47 pm #490428

    Guust
    Moderator
    Post count: 29970

    Your Google API key is working OK now.
    Default location fixed.

    The Social Importer will automatically import addresses and other information.

    Thanks

    June 2, 2019 at 12:53 pm #490430

    Stephen Bishop
    Free User
    Post count: 11

    top job appreciate your time have a great day

    i will leave you on site as an administrator if you have no objections

    as i am new and this idea will grow with my knowledge please have a look every now and then any comments please let me know

    regards Stephen

    June 2, 2019 at 12:57 pm #490434

    Guust
    Moderator
    Post count: 29970

    You’re welcome, Stephen, we’re here to help 🙂
    I’ll set this to resolved then.
    If you need any more assistance, open a new topic and if we need to check your site, add the WP admin details again in a SECOND message, so you can set it as private.
    Thanks

    June 6, 2019 at 8:38 pm #491341

    Stephen Bishop
    Free User
    Post count: 11
    This reply has been marked as private.
    June 7, 2019 at 12:43 am #491375

    Guust
    Moderator
    Post count: 29970

    1. Add at least one listing from the frontend or backend.
    2. Export your listings.
    3. Open only in OpenOffice for best results.
    4. Enter data of a few listings in the CSV file.
    5. Latitude and longitude are not required but you will need complete and correct addresses.
    6. Upload.

    If all is working well, upload in further badges. The maximum size and speed of your upload is determined by the server capacity.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/

    Thanks

    June 11, 2019 at 8:40 am #492248

    Stephen Bishop
    Free User
    Post count: 11

    hi Gust am following the instructions on the wp importer their seems to be a issue i cant resolve when it comes to the unique identifier
    when i hit auto detect it pulls in the place name using this i get duplicate places of the same information
    if i leave it blank it forces my hand to choose

    this seems to be the only glich am using open office the csv file i am using is an edited down load
    . have atached the file

    any suggestions

    regards
    marc

    June 11, 2019 at 8:41 am #492250

    Stephen Bishop
    Free User
    Post count: 11

    wont let mme upload the file ????

    June 11, 2019 at 9:11 am #492258

    Alex Rollin
    Moderator
    Post count: 27815

    Please zip the file first before upload.
    Did you do an export of a complete listing first, and merge your data into the CSV using LibreOffice? Please confirm.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#not-a-valid-csv-file

    June 11, 2019 at 11:48 am #492283

    Stephen Bishop
    Free User
    Post count: 11

    the file as mentioned

    June 11, 2019 at 12:40 pm #492290

    Stephen Bishop
    Free User
    Post count: 11
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 20 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount