GD Listings: Import CSV button wont work

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • #440164

    Mike McGovern
    Full Member
    Post count: 8

    When I go to GD Listings: Import CSV part of import & export when I press select and upload csv the button does nothing. I cant get it to take me anywhere to get my file. or for categories or listing sections for that matter either. How can this be fixed?
    Thank You

    #440170

    Kor
    Moderator
    Post count: 16516

    Hi mike,

    Thanks for your reply. Are you getting any errors? Also, try deactivating all non-gd plugins and see if it helps. If you need further assistance, share your WP admin access in private reply and we’ll check on it.

    Thanks!

    #440171

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    this is most likely to be fixed by clearing your browser cache and reloading the page.

    If that doesn’t work, we would be happy to take a look at it.

    Thanks

    #440173

    Mike McGovern
    Full Member
    Post count: 8
    This reply has been marked as private.
    #440180

    Alex Rollin
    Moderator
    Post count: 27815

    HI,

    the button responds, for me, using Chrome.

    To do a hard reload, hold down Ctrl and click the Reload button. Or, Hold down Ctrl and press F5. Or just open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down.

    #440181

    Mike McGovern
    Full Member
    Post count: 8

    Thank You. It work for me in Chrome but not in Explorer. I guess that may the issue. Thank You

    #440182

    Alex Rollin
    Moderator
    Post count: 27815

    You’re welcome, glad you got it working 🙂

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