GDv2 Upgrade Problem – Get directions does not work

This topic contains 9 replies, has 2 voices, and was last updated by  Guust 5 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • April 14, 2019 at 10:58 am #480615

    wci
    Expired Member
    Post count: 1035

    Dear GD support team,

    after upgrade from GDv1 to GDv2 I am unable to use the function “Get Directions” while clicking then nothing will work instead of getting the google maps displayed or get directions option shall be used on mobile devices to get navigation instructions.

    URL: https://dev2.worldcheckin.com/gastronomies/united-states/california/los-angeles/restaurants/yup-dduk-la-1/
    Screenshot: https://www.screencast.com/t/tTDUrhuFRkT

    Please help to establish this function again.
    Best, Alex

    April 14, 2019 at 1:19 pm #480629

    Guust
    Moderator
    Post count: 29970

    You mean in the sidebar of the detail page? The directions below the map work fine for me.
    Post your admin details in a private reply and we’ll check it.

    April 14, 2019 at 3:13 pm #480645

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    April 14, 2019 at 10:33 pm #480684

    Guust
    Moderator
    Post count: 29970

    You need to add that as a widget or shortcode. It is not available as a custom field, it looks like you tried to create that yourself?
    I added it as a widget.

    April 15, 2019 at 6:02 am #480715

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    are you able to explain in brief what you exactly have done with proper step by step info, to be able to reproduce the same?

    Those GetDirections have been set in GDv1 and after GDv2 the function behind is not working. That’s why I am asking for the solving and explanation to adjust.

    Thanks in forward for your info.
    Best, Alex

    April 15, 2019 at 10:28 am #480783

    Guust
    Moderator
    Post count: 29970

    You need to use the “GD > Directions” widget in V2.
    Delete the “Get Directions” custom field.
    https://dev2.worldcheckin.com/wp-admin/widgets.php

    Thanks

    April 22, 2019 at 6:26 pm #482170

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    those “get directions” text fields within the listings have been enabled in GDv1 by adding text fields.

    Now I want the same functionality to be enabled but within GDv2.
    Screenshot: https://www.screencast.com/t/3AwzZ1TK
    URL:https://dev2.worldcheckin.com/
    How am I able to do this?

    Best, Alex

    April 22, 2019 at 10:01 pm #482185

    Guust
    Moderator
    Post count: 29970

    Add the [gd_post_directions] shortcode in the GD Archive Item template.

    Thanks

    April 23, 2019 at 5:52 am #482212

    wci
    Expired Member
    Post count: 1035

    Hi Guust,
    thanks for the feedback.
    2 more queries:
    Screenshot https://www.screencast.com/t/tCw8kX2Lcs
    1. how am I able to align the Get direction between Reviews and Favorite within the center?
    2. What I need to do with the old approach to delete the “Get Directions: Get Directions” text field. Do I need to delete those within custom fields area?

    Best, Alex

    April 23, 2019 at 10:25 am #482267

    Guust
    Moderator
    Post count: 29970

    1. how am I able to align the Get direction between Reviews and Favorite within the center?

    You will have to do that with CSS.

    2. What I need to do with the old approach to delete the “Get Directions: Get Directions” text field. Do I need to delete those within custom fields area?

    Correct, just delete the custom field.

    Thanks

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount