Geodirectory Category Import Problems with Icons

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Tagged: Geodirectory Category Import Problems Icons

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October 4, 2016 at 6:57 pm #277456

Alistair Williamson
Full Member

Post count: 415

Hi,

I hit a problem importing category icons today.

I tried the following procedure:

– I created the category icons as png files and imported them to the WP media area
– I exported a CSV from Open Office Calc with a few test categories and then used the field naming conventions, layout and icon file name structure

The category names – 64 in total – imported fine but the icons haven’t.

I tried deleting the icons and the categories and started again but it still hasn’t worked.

Please can you advise what I am doing wrong?

Thanks

Alistair

October 4, 2016 at 6:59 pm #277457

Alistair Williamson
Full Member

Post count: 415

This reply has been marked as private.

October 5, 2016 at 1:40 pm #277999

Alistair Williamson
Full Member

Post count: 415

I followed the instructions and ftp’d my icons to wp-content/2016/10 but I still have missing images?

Please advise.

I am just about to manually update categories.

Thanks

Al

October 5, 2016 at 1:41 pm #278000

Alistair Williamson
Full Member

Post count: 415

I can see that the icon import has failed where I have a hyphenated slug?

October 5, 2016 at 1:55 pm #278001

Alistair Williamson
Full Member

Post count: 415

or multiple words in the filename?

October 5, 2016 at 2:21 pm #278051

Kor
Moderator

Post count: 16516

Hi Alistair Williamson,

I’ve just checked your Website and I’m able to see some broken images in the “Service Provider” categories. I believe you are referring to this one http://prntscr.com/cq5bim . Could you share some of the images and I’ll try to upload it for you?

Thanks!

October 5, 2016 at 2:25 pm #278055

Alistair Williamson
Full Member

Post count: 415

Hi KC,

Here are some samples with more than a one word description

Thanks

Alistair

October 5, 2016 at 2:25 pm #278059

Alistair Williamson
Full Member

Post count: 415

I have become the map marker King 🙂

October 5, 2016 at 2:41 pm #278070

Alistair Williamson
Full Member

Post count: 415

All of the images are in a folder on one.com login details above.

They are in file manager wp-content/2016/10

October 5, 2016 at 4:33 pm #278116

Kor
Moderator

Post count: 16516

Hi Alistair Williamson,

Not sure what’s wrong but I’m able to upload the category images without issues. Check out this screencast for your reference http://screencast-o-matic.com/watch/cD6hDwjU9n . Could it be a browser issue?

October 5, 2016 at 4:36 pm #278117

Alistair Williamson
Full Member

Post count: 415

Thanks for your help and the cool video 🙂

I am using chrome so I am not sure.

I will try again.

Thanks again – appreciated.

October 6, 2016 at 6:46 am #278352

Kor
Moderator

Post count: 16516

Hi there,

Alright then, let us know how it goes or if it comes back again.

Thanks!

October 6, 2016 at 9:36 am #278426

Alistair Williamson
Full Member

Post count: 415

Hi KC,

In the end I manually updated the broken files.

I tried various methods with the import routine but I found only the icon files with single word naming would be automatically detected by GD?

I placed the icon files in WP-content/2016/10 and I imported them directly in to the media folder. However, it was still only the icon files with single word naming that were found automatically.

Maybe the import routine is sensitive to the file naming convention used and only accepts single word naming?

Bests

Alistair

October 7, 2016 at 3:19 am #278800

Kor
Moderator

Post count: 16516

Hi Alistair,

GD plugin uses the default media upload functionality. If you’re having issues uploading media images, I’d suggest that you bring this question to the WP support forums instead as there only you’ll get the best solution. Meanwhile, there could be some type of restrictions applied on your server, so try contacting your hosting provider and ask them to check on it.

Thanks!
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