Geodirectory Category Import Problems with Icons

This topic contains 13 replies, has 2 voices, and was last updated by  Kor 7 years, 7 months ago.

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  • October 4, 2016 at 6:57 pm #277456

    Alistair Williamson
    Full Member
    Post count: 415

    Hi,

    I hit a problem importing category icons today.

    I tried the following procedure:

    – I created the category icons as png files and imported them to the WP media area
    – I exported a CSV from Open Office Calc with a few test categories and then used the field naming conventions, layout and icon file name structure

    The category names – 64 in total – imported fine but the icons haven’t.

    I tried deleting the icons and the categories and started again but it still hasn’t worked.

    Please can you advise what I am doing wrong?

    Thanks

    Alistair

    October 4, 2016 at 6:59 pm #277457

    Alistair Williamson
    Full Member
    Post count: 415
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    October 5, 2016 at 1:40 pm #277999

    Alistair Williamson
    Full Member
    Post count: 415

    I followed the instructions and ftp’d my icons to wp-content/2016/10 but I still have missing images?

    Please advise.

    I am just about to manually update categories.

    Thanks

    Al

    October 5, 2016 at 1:41 pm #278000

    Alistair Williamson
    Full Member
    Post count: 415

    I can see that the icon import has failed where I have a hyphenated slug?

    October 5, 2016 at 1:55 pm #278001

    Alistair Williamson
    Full Member
    Post count: 415

    or multiple words in the filename?

    October 5, 2016 at 2:21 pm #278051

    Kor
    Moderator
    Post count: 16516

    Hi Alistair Williamson,

    I’ve just checked your Website and I’m able to see some broken images in the “Service Provider” categories. I believe you are referring to this one http://prntscr.com/cq5bim . Could you share some of the images and I’ll try to upload it for you?

    Thanks!

    October 5, 2016 at 2:25 pm #278055

    Alistair Williamson
    Full Member
    Post count: 415

    Hi KC,

    Here are some samples with more than a one word description

    Thanks

    Alistair

    October 5, 2016 at 2:25 pm #278059

    Alistair Williamson
    Full Member
    Post count: 415

    I have become the map marker King 🙂

    October 5, 2016 at 2:41 pm #278070

    Alistair Williamson
    Full Member
    Post count: 415

    All of the images are in a folder on one.com login details above.

    They are in file manager wp-content/2016/10

    October 5, 2016 at 4:33 pm #278116

    Kor
    Moderator
    Post count: 16516

    Hi Alistair Williamson,

    Not sure what’s wrong but I’m able to upload the category images without issues. Check out this screencast for your reference http://screencast-o-matic.com/watch/cD6hDwjU9n . Could it be a browser issue?

    October 5, 2016 at 4:36 pm #278117

    Alistair Williamson
    Full Member
    Post count: 415

    Thanks for your help and the cool video 🙂

    I am using chrome so I am not sure.

    I will try again.

    Thanks again – appreciated.

    October 6, 2016 at 6:46 am #278352

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Alright then, let us know how it goes or if it comes back again.

    Thanks!

    October 6, 2016 at 9:36 am #278426

    Alistair Williamson
    Full Member
    Post count: 415

    Hi KC,

    In the end I manually updated the broken files.

    I tried various methods with the import routine but I found only the icon files with single word naming would be automatically detected by GD?

    I placed the icon files in WP-content/2016/10 and I imported them directly in to the media folder. However, it was still only the icon files with single word naming that were found automatically.

    Maybe the import routine is sensitive to the file naming convention used and only accepts single word naming?

    Bests

    Alistair

    October 7, 2016 at 3:19 am #278800

    Kor
    Moderator
    Post count: 16516

    Hi Alistair,

    GD plugin uses the default media upload functionality. If you’re having issues uploading media images, I’d suggest that you bring this question to the WP support forums instead as there only you’ll get the best solution. Meanwhile, there could be some type of restrictions applied on your server, so try contacting your hosting provider and ask them to check on it.

    Thanks!

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