Google Analytics Install Error 500

This topic contains 6 replies, has 4 voices, and was last updated by  Paolo 8 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 1, 2016 at 11:52 pm #296441

    Steven Balisky
    Expired Member
    Post count: 7

    Hello,

    I have GD Version 1.6.10 running on a brand new install of WP 4.6.1
    and am attempting to connect GD to Google Analytics.
    I am currently running this connection with only the base GD plugin activated.

    I have completed all steps in this link:
    https://wpgeodirectory.com/docs/gd-core-plugin-google-analytics/

    And am now at the final Authorization step.
    After clicking Authorize in the GD Google Analytics tab, I am successfully arriving at the google.accounts page. However after hitting “Allow”

    I am brought to the following page, and receive an “HTTP ERROR 500”
    http://theedgehc.com/wp-admin/admin-ajax.php?action=geodir_ga_callback&state=123&code=4/oUsBB4uXq-bTc7eqnDpd5lkWZVlL-2tr29D0JhhXrr8#

    When I go back to the GD admin panel, Google analytics is still not authorized.

    Thanks for the support

    November 2, 2016 at 7:55 am #296584

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    November 2, 2016 at 2:48 pm #296798

    Steven Balisky
    Expired Member
    Post count: 7
    This reply has been marked as private.
    November 2, 2016 at 4:59 pm #296846

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Steve,

    Can you provide FTP info so i can view the error log? Or even if you send the error log that will do.

    Thanks,

    Stiofan

    November 2, 2016 at 8:28 pm #297122

    Steven Balisky
    Expired Member
    Post count: 7
    This reply has been marked as private.
    November 3, 2016 at 4:37 am #297257

    Steven Balisky
    Expired Member
    Post count: 7

    Hello,

    You can close & delete this request.
    I do not know what the issue was, however I have resolved it by completely restarting the listed process, including starting a new google account.

    Thanks
    Steve

    November 3, 2016 at 3:57 pm #297500

    Paolo
    Site Admin
    Post count: 31211

    Thank you for letting us know 🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount