Google Analytics problem

This topic contains 18 replies, has 5 voices, and was last updated by  Paolo 8 years, 9 months ago.

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  • December 29, 2016 at 8:58 pm #333162

    MICOLE
    Lifetime Member
    Post count: 43

    Hi. I recently had to move my website from one domain to another. I went into the GD settings from my WordPress and put in a google analytics code. There seems to be a problem with it and now I can’t get back to delete it or even access any of my settings in WordPress. Can you advise how to fix it? Thank you.

    This is the error code I’m getting:
    Fatal error: Uncaught exception ‘Google_Service_Exception’ with message ‘Error calling GET https://www.googleapis.com/analytics/v3/management/accounts/~all/webproperties: (403) User does not have any Google Analytics account.’ in /home/content/52/12338752/html/wp-content/plugins/geodirectory/geodirectory-admin/google-api-php-client/src/Google/Http/REST.php:110 Stack trace: #0 /home/content/52/12338752/html/wp-content/plugins/geodirectory/geodirectory-admin/google-api-php-client/src/Google/Http/REST.php(62): Google_Http_REST::decodeHttpResponse(Object(Google_Http_Request), Object(Google_Client)) #1 [internal function]: Google_Http_REST::doExecute(Object(Google_Client), Object(Google_Http_Request)) #2 /home/content/52/12338752/html/wp-content/plugins/geodirectory/geodirectory-admin/google-api-php-client/src/Google/Task/Runner.php(174): call_user_func_array(Array, Array) #3 /home/content/52/12338752/html/wp-content/plugins/geodirectory/geodirectory-admin/google-api-php-client/src/Google/Http/REST.php(46): Google_Task_Runner- in /home/content/52/12338752/html/wp-content/plugins/geodirectory/geodirectory-admin/google-api-php-client/src/Google/Http/REST.php on line 110

    December 29, 2016 at 11:48 pm #333262

    Guust
    Moderator
    Post count: 29970

    Please post URL, WP admin and FTP details in a private reply.

    Did you set up a new analytics for the new domain?
    Where did you enter the code? https://wpgeodirectory.com/docs/gd-core-plugin-google-analytics/

    December 30, 2016 at 1:54 am #333298

    MICOLE
    Lifetime Member
    Post count: 43
    This reply has been marked as private.
    December 30, 2016 at 1:58 am #333299

    Guust
    Moderator
    Post count: 29970

    Please give FTP details too.
    And that username does not seem valid. We will need a correct admin username.

    December 30, 2016 at 2:08 am #333300

    MICOLE
    Lifetime Member
    Post count: 43
    This reply has been marked as private.
    December 30, 2016 at 5:51 am #333328

    Kiran
    Moderator
    Post count: 7069

    Hi Micole,

    Please check now.

    You have changed your domain, so now you need to Re-Authorize Google Analytics Account from backend GeoDirectory -> General -> Google Analytics -> Google analytics access -> Deauthorize & the Authorize.

    Let us know for further query.

    Thanks,
    Kiran

    December 30, 2016 at 5:05 pm #333747

    MICOLE
    Lifetime Member
    Post count: 43
    This reply has been marked as private.
    January 2, 2017 at 10:59 am #335233

    Kiran
    Moderator
    Post count: 7069

    Hi Micole,
    Are you done with setup Google Analytics or still have a problem?

    You can follow https://wpgeodirectory.com/docs/gd-core-plugin-google-analytics/

    Let us know.

    January 2, 2017 at 9:27 pm #335602

    MICOLE
    Lifetime Member
    Post count: 43
    This reply has been marked as private.
    January 3, 2017 at 5:35 am #335698

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    February 8, 2017 at 4:40 pm #357091

    Sultan Mahmud
    Free User
    Post count: 5

    Hello
    i have installed geodirectory plugin and unfortunately i added google analysis code .but then i see the error .
    please help me how can i solve it .

    thanks

    February 8, 2017 at 4:56 pm #357100

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you just need to create a google Analytics account within the Google account use on the GeoDirectory website.

    Let us know if that helps.

    Thank you

    February 8, 2017 at 5:04 pm #357112

    Sultan Mahmud
    Free User
    Post count: 5

    but ..after crate a account how can i solve the error ?

    February 8, 2017 at 5:05 pm #357117

    Sultan Mahmud
    Free User
    Post count: 5

    but ..after create a account how can i solve the error ?

    February 8, 2017 at 5:08 pm #357119

    Paolo
    Site Admin
    Post count: 31211

    The error appeared because you connected a google account that doesn’t have any google analytics account created.

    If you create one, the system should start working fine without any further actions needed.

    Thanks

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