google maps won't load on back end

This topic contains 9 replies, has 3 voices, and was last updated by  Josh Sandoz 6 years, 6 months ago.

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  • December 15, 2018 at 2:40 pm #458739

    Josh Sandoz
    Full Member
    Post count: 69

    The google maps was working fine until I did some updates. Now it seem to be working fine on the front end but it will not load on the back end. I get the error (attached) but I have checked the API and it seems to be all in order.

    December 15, 2018 at 3:53 pm #458747

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    Thanks for your post. Could you share your WP admin access here in private reply so that I could troubleshoot this for you?

    Thanks!

    December 20, 2018 at 3:32 am #459381

    Josh Sandoz
    Full Member
    Post count: 69
    This reply has been marked as private.
    December 20, 2018 at 3:33 am #459382

    Josh Sandoz
    Full Member
    Post count: 69
    This reply has been marked as private.
    December 20, 2018 at 6:47 am #459404

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    Thanks for your reply. I’ve just inspected your Website and the console error says that your Google Map API Key needs to be renewed. Could you generate a new API key and make sure that you’ve setup billing for Google map?

    Thanks!

    December 20, 2018 at 7:11 am #459407

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    December 20, 2018 at 10:43 am #459432

    Josh Sandoz
    Full Member
    Post count: 69

    Hello,

    The error says that I have added the map multiple times and this may cause errors. I had already checked the billing and also generated a new key and tried that after the original API key I had been using was working FINE before some recent updates stopped working.

    Where do I find the google maps script on the site? Is it possible that there are more than one script in there?

    Thanks!

    December 21, 2018 at 5:04 am #459550

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    I’ll flag this to a developer.

    Thanks!

    December 21, 2018 at 8:25 am #459565

    Kiran
    Moderator
    Post count: 7069

    Hello Josh,

    There was a Google map conflict on site backend. I have fixed it via adding this snippet https://wpgeodirectory.com/support/topic/unable-to-make-changes-to-records-places-even-as-admin/#post-436922

    You can find snippet at Snippets > Fix Google Map Conflict

    Kiran

    December 21, 2018 at 6:28 pm #459625

    Josh Sandoz
    Full Member
    Post count: 69
    This reply has been marked as private.
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