Help getting up and running

This topic contains 17 replies, has 3 voices, and was last updated by  Guust 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 3, 2020 at 9:34 pm #523917

    robbief50
    Expired Member
    Post count: 7

    Hi guys,

    I am looking at the possibility of producing a series of websites and think GeoDirectory might be the best platform for them.

    I was hoping to chat to someone on email/WhatsApp to clarify a few questions I have and if it all adds up, potentially pay them to do a bit of startup work.

    Thanks!

    January 4, 2020 at 2:17 am #523947

    Guust
    Moderator
    Post count: 29970

    If you have any pre-sales questions, just post them here.
    Thanks.

    January 4, 2020 at 8:56 am #523970

    robbief50
    Expired Member
    Post count: 7

    No worries. Thought it would probably be easier just to chat with someone one on one but will try here first.

    I tried installing yesterday and a few questions arose:

    – See attached. How can I get rid of the meta, categories and archive links.

    – Is it possible to also remove the author bit.

    January 4, 2020 at 9:34 am #523974

    Guust
    Moderator
    Post count: 29970

    Have a look at GD > Settings > Pages.
    That is where you can edit the templates.
    If you give URLs and more information, we can help better.
    Thanks

    January 4, 2020 at 10:02 am #523977

    robbief50
    Expired Member
    Post count: 7

    Hi Guust – yes, I had a look at that, but it’s not obvious how I edit them and I’m worried about spending $100 on beaver/elementor without confirming this meets our needs.

    Here’s the URL of the page with the issues:
    http://youthfootballpages.com/?gd_place=test-2

    I’m not sure why the archives/meta links are appearing. I’d also like to remove the author bit.

    I also added a couple of new fields via the Places > Settings > Custom Fields page – but they aren’t appearing in either the front end or even the back end ‘add new place’.

    January 4, 2020 at 10:17 am #523978

    Guust
    Moderator
    Post count: 29970

    There is no need for beaver/elementor.
    To edit the shortcodes: https://wpgeodirectory.com/docs-v2/geodirectory/shortcode-builder/

    You need to set permalinks to “postname”.
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#settings

    You have added the “Meta” widget to the GD Top widget area.

    Make sure to set custom fields to “active” if you want them to appear on the Add Listing page.

    Thanks

    January 4, 2020 at 2:02 pm #524004

    robbief50
    Expired Member
    Post count: 7

    Thanks for your help here. I think I’m making some progress. I’ve signed up for membership.

    However, for some reason my event pages are no longer showing up… http://youthfootballpages.com/events/east-fife-2011s-festival/

    Any idea what’s went wrong?

    January 4, 2020 at 9:09 pm #524034

    Alex Rollin
    Moderator
    Post count: 27815

    Try re-saving permalinks as described here:

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404

    January 6, 2020 at 4:08 pm #524255

    robbief50
    Expired Member
    Post count: 7

    Thanks, this worked! I am nearly there. My only issue now is the homepage seems to have an image that won’t go away. I have set the background to the blue image which can be seen at the bottom of http://youthfootballpages.com/

    But the image of the map doesn’t seem to go away. Any ideas?

    January 6, 2020 at 9:54 pm #524328

    Alex Rollin
    Moderator
    Post count: 27815

    Did you set the featured image for the page?
    If we need to check the settings please share WP Admin credentials in a private reply.

    January 7, 2020 at 10:07 am #524406

    robbief50
    Expired Member
    Post count: 7

    Hi Alex – It hasn’t got a featured image, no. I’ve sent you an email with the login details – if you could take a look that would be fantastic.

    January 7, 2020 at 2:32 pm #524481

    Alex Rollin
    Moderator
    Post count: 27815

    Sure, we can take a look.

    To share login, please post the following info in a private reply here.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    Thanks

    January 7, 2020 at 4:13 pm #524501

    robbief50
    Expired Member
    Post count: 7
    This reply has been marked as private.
    January 7, 2020 at 4:42 pm #524509

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 7, 2020 at 4:44 pm #524510

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 18 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount