Help WANTED : )

This topic contains 22 replies, has 2 voices, and was last updated by  Jeremy Geurtjens 6 years, 7 months ago.

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  • October 2, 2017 at 1:32 am #398405

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Hi,

    I’ve installed GeoDirectory and mostly everything has gone to plan but I do have some questions that I hope can be answered…

    1) Why do the emails keep going into Junk folders?

    People often don’t check their junk and so they are missing our emails which isn’t ideal!

    FYI, we are using a domain address (admin@thelearninghub.org.nz) and “fetching” mail with our Gmail account. Our Gmail account is setup to reply to emails using the domain email.

    Will having/not having a SSL influence this?

    2) Is it possible for website administrators to list new places WITHOUT notifying the client (or potential client)?

    For example, I intended to list several places myself initially and then email them to say “Check out your listing (and provide a link to their listing)…simply pay $*** now for a 1 year listing.

    This was to get some people on board immediately to “fill places” and “showcase” the directory.

    Would removing their “email” during the listing process work?

    3) How does the payment/invoicing work within GeoDirectory?

    For example, I put a “sample listing” in and then “claimed it”. I was never redirected to a payment nor was an invoice generated.

    The listing was entered by me as Admin and the type of listing selected was the paid package.

    Do I have to manually invoice everybody that lists?

    4) What is the optimal image size/dimensions for the listing page?

    The images that are currently displayed are “off centre”.

    5) Are there GD support staff that “freelance” at all?

    I may need somebody to setup (and test) the PayPal payment gateway AND ensure the GeoDirectory settings are all appropriate.

    Thank you in advance…

    Jeremy

    October 2, 2017 at 3:40 am #398409

    Guust
    Moderator
    Post count: 29970

    1. Make sure to use the same domain as the website, and change the language so it is not using the default WP wording for the emails, and it is unique to your site.

    2. Adding an email to a listing only creates a contact form in the sidebar of the listing. It does not mean the listing is “owned” by anyone with that email.
    If you add the listing, it is owned by you, scroll down the place page in the backend to see who the author is.
    Use the Claim Listings addon to allow business owners to become the owner/author of the listing.

    3. Have you set up Invoicing and set up your gateways?
    https://wpgeodirectory.com/docs/prices-and-payments-add-on-overview/
    https://wpinvoicing.com

    4. Optimal is about 800×600, depending on the theme you use. Supreme needs a larger image at least for the featured image.
    See also https://wpgeodirectory.com/docs/core-design/#resize-image

    Thanks

    October 2, 2017 at 3:41 am #398410

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 2, 2017 at 4:43 am #398412

    Jeremy Geurtjens
    Expired Member
    Post count: 25
    This reply has been marked as private.
    October 2, 2017 at 4:54 am #398413

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    1) Not 100% sure what you mean here…specifically around the default WP wording?

    We are using the admin@learninghub.org.nz email address and in the WordPress User profiles, Admin has the same address.

    2) Yip…figured this out earlier but couldn’t edit post to say so. The listing notifications were going to my JUNK (should’ve cottoned onto that one given Q1!).

    3) Yes…I have Invoicing installed. However, I have only setup Bank Transfer at this time. I did have PayPal setup initially but had issues testing it (Sandbox). Visa and PayPal balance payments seemed to work ok but Mastercard payments wouldn’t process.

    I’m not a developer so my skills as far as testing payment gateways (Sandbox) etc. is VERY limited…hence Q5. : )

    4) Thanks.

    October 2, 2017 at 8:42 am #398427

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Regarding Q1…I’ve been been through the entire backend of our website and can’t find anywhere that doesn’t have admin@thelearninghub.org.nz listed as the email address.

    I’ve also done some digging on our friend Google and turned up some recommended .php edits to replace wordpress@thelearninghub.org.nz with the alternative being a plugin from Tips & Tricks which does the same thing (apparently).

    I’ve produced a sample/test invoice and sent it…still went to junk AND it had The Learning Hub as the name and admin@thelearninghub.org.nz as the from address.

    Grrr!

    So…I tried to FORCE it with the plugin…still goes to Junk!

    Any ideas?

    Thanks

    Jeremy

    October 2, 2017 at 8:42 am #398429

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    October 2, 2017 at 8:56 am #398433

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Q1…I’ve adjusted the wording…basically I removed all the {} that referenced invoice numbers etc to make it look more “real”…

    No joy.

    Does having an SSL make a difference?

    Probably a stupid question but perhaps the email client can “see” that the email is from a website that currently doesn’t have one (hopefully the next day or two…but for different reasons).

    October 4, 2017 at 11:10 am #398752

    Guust
    Moderator
    Post count: 29970

    I doubt very much that would make a difference, but don’t really know.
    Thanks

    October 6, 2017 at 12:48 am #399147

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Reference emails going to spam…nothing worked until I installed and setup the Easy WP SMTP plugin for WordPress.

    Everything APPEARS to be woking now from an email point of view (Q4).

    Images are still displaying weird…I have ensured all of them are 800 x 600 using Photoshop but they display of centre in the slider:
    http://thelearninghub.org.nz/places/new-zealand/manawatu-wanganui/palmerston-north/childcare-centre/childcare-sample/

    October 6, 2017 at 12:53 am #399150

    Guust
    Moderator
    Post count: 29970

    Try this CSS:

    #geodir_slider ul {padding: 0;}

    Divi is taking over the styling of GD there.

    Thanks

    October 6, 2017 at 1:44 am #399156

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Thanks Guust,

    I worked.

    Any idea how I can get the thumbnails below the slider to be aligned properly as well?

    Thanks

    Jeremy

    October 6, 2017 at 1:53 am #399158

    Guust
    Moderator
    Post count: 29970

    Try this

    

    .geodir-slides ul {padding: 10px;}
#geodir_carousel li {border: none;}
    

    Have a look at this post, it will help you to get the correct CSS:
    
https://wpgeodirectory.com/docs/customizing-your-style/
    

    Thanks 
    

		
	
    


    

			
				

    

	
    

		October 6, 2017 at 2:09 am

		
		#399162

		
		
		
	
    


    


    

	
    

		
		
    Jeremy Geurtjens
    Expired Member
    
		
		
     Post count: 25
    
	
    

	
    

		
		
    Thanks Guust but no joy on that one.
    

    Thanks for the link…but that looked like it might be a bit beyond me ; ) – Also, I don’t have a child-theme with style.css (slap self in the face).
    

    I did try “mucking” with the Inspect Element thing…I have attached the photos but it appears in “padding” that the standard is padding: 0 0 23px. When I changed it to padding: 23px it seemed to work(?) but I have no idea how to make the relevant CSS : )
    

    Also, I have Invoicing and Payments setup (to the best of my ability – I followed all of the videos on the GeoDirectory website related to each of the plugins and/or features of GeoDirectory that I have installed), however, if somebody claims a listing that was uploaded by admin (me) as a “paid” listing, for some reason they aren’t required to pay…no invoice is generated, or an email sent requiring payment.
    

    Any ideas?
    

    Or…are they only required to pay for a listing if they submit the listing themselves?
    

    Thanks
    

    Jeremy
    

		
	
    


    

			
				

    

	
    

		October 6, 2017 at 2:43 am

		
		#399170

		
		
		
	
    


    


    

	
    

		
		
    Jeremy Geurtjens
    Expired Member
    
		
		
     Post count: 25
    
	
    

	
    

		
		
    P.S. The slider images are centred but don’t display the full width of the slider.
    

    Not a HUGE deal but would look better I think if it went full width of the slider.
    

    Thanks
    

    Jeremy
    

		
	
    


    

			
		
	
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