Hi,
As far as the main image in the place listing can we change that at all or does the listing always have to have one large image?
Main image(featured image) is used within entire site for that listing. Rest of images are used in image gallery or slide show for that listing. So you can upload main image that fit to your template design.
Sometimes it is blurry – what is the best size for that image if it has to stay there and we must use it?
This depends on your template design, but recommended size for the image is 780×330.
Also, any way to add a video section in the front of the homepage or listings page since we had videos there before and customers paying for that spot?
You can create Videos category and add listings under this category. Via widget you can displays this video listings at front end. Is this same that you talking about?
If the directory is only for CT or NY what should the map settings be then?
Go to GeoDirectory > Multilocations > Enable selected regions settings and select CT & NY from the list and save.
Kiran