I am trying to setup Paypal and it seems to be working on some custom post type checkout pages but not on others. For instance, If you create a “Bakery” page, it works. However, the “caterer” custom post type doesn’t. At first I thought it was an issue with Paypal but their support came back with this response:
Hi Kelsey,
Thank you for your update. Upon checking on your website, I found that the error appear after buyer checkout from your website because there have some missing information that didn’t pass to PayPal from your website. For example, below is the information taken from the PayPal button code that placed in your website, I can say most of the required information didn’t pass to PayPal and makes PayPal not able to process the payment and throw the error.
amount:
return:&pid=
cancel_return:&pid=
notify_url:
cmd:_xclick
item_name:http://bluegrassbrides.com/staging –
business:
currency_code:USD
custom:
no_note:1
no_shipping:1
In this case, I recommend you to check on your button code and make sure all required information will be pass to PayPal to proceed with the payment. You may check with your developer on this.
If you not sure, what information you should pass for those variables that I paste above, you may refer to this reference URL : https://developer.paypal.com/webapps/developer/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/
I hope this clarifies and answer your question.
At this point, I’m lost on what to do. I’m not sure why some post types would work and not others. The actual error I’m getting when I hit the final pay button is :
We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the “Ask Seller a Question” link on the listing page. When you have the correct email address, payment can be made at http://www.paypal.com.
My site is bluegrassbrides.com/staging and the sign up page is available here: http://bluegrassbrides.com/staging/become-a-vendor-step-1/. From there, each button takes you to the corresponding add listing page depending on the post type. Feel free to create a login if you need to test it out. Please help!
Stiofan O’Connor 9 years, 3 months ago.
