Home Page Stopped Loading

This topic contains 19 replies, has 3 voices, and was last updated by  ldcanto 10 years, 3 months ago.

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  • July 25, 2014 at 2:02 am #9853

    ldcanto
    Expired Member
    Post count: 65

    Hi guys,

    Two things happened…

    1. Under Appearance -> Customize: The widgets section disappeared. See screenshot.

    2. My homepage stopped loading fully. The map cannot load and the rest of the content is no longer there.

    What went wrong?

    July 25, 2014 at 2:11 am #9857

    Guust
    Moderator
    Post count: 29970

    You’ll have to give some more details, like login etc.
    Widgets are not under customize, but Appearnce > Widgets.
    And to customize GDF you should go to GDF options, not to Appearance.

    July 25, 2014 at 2:11 am #9858

    Guust
    Moderator
    Post count: 29970

    You’ll have to give some more details, like login etc.
    Widgets are not under customize, but Appearnce > Widgets.
    And to customize GDF you should go to GDF options, not to Appearance.

    July 25, 2014 at 2:12 am #9859

    ldcanto
    Expired Member
    Post count: 65
    This reply has been marked as private.
    July 25, 2014 at 2:22 am #9863

    ldcanto
    Expired Member
    Post count: 65

    what login info do you need? i go to WordPress through ipage.com

    July 25, 2014 at 2:27 am #9864

    ldcanto
    Expired Member
    Post count: 65
    This reply has been marked as private.
    July 25, 2014 at 2:34 am #9866

    Guust
    Moderator
    Post count: 29970

    Somehow you managed to duplicate the virtual pages created by GD.
    We’ll have call Vikas for this one.

    July 25, 2014 at 2:35 am #9867

    Guust
    Moderator
    Post count: 29970

    Vikas will need your phpadmin and FTP as well.

    July 25, 2014 at 2:36 am #9868

    ldcanto
    Expired Member
    Post count: 65

    wow, how did I do that?

    July 25, 2014 at 2:37 am #9869

    ldcanto
    Expired Member
    Post count: 65

    yes, my login is in reply# 9864. It was set to private.

    July 25, 2014 at 2:38 am #9871

    Guust
    Moderator
    Post count: 29970

    That does not give access to your cpanel and database and FTP.

    July 25, 2014 at 2:44 am #9872

    ldcanto
    Expired Member
    Post count: 65
    This reply has been marked as private.
    July 25, 2014 at 6:31 am #9892

    ldcanto
    Expired Member
    Post count: 65

    Hi I posted my login info for my cpanel. Has Vikas taken a look? Thanks.

    July 25, 2014 at 7:14 am #9900

    Vikas
    Full Member
    Post count: 1128

    Hi,

    I checked and found that there is a Javascript error when home page loads and it is due to W3 Total cache plugin. Plz try to deactivate that plugin and see result.

    Thanks

    July 25, 2014 at 7:26 am #9901

    ldcanto
    Expired Member
    Post count: 65

    I just deactivated but the problem persists. Guust mentioned something earlier about the virtual pages becoming duplicated?

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