How to downgrade a package?

This topic contains 8 replies, has 3 voices, and was last updated by  Kor 4 years, 9 months ago.

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  • July 3, 2019 at 8:05 am #496026

    Steffen
    Lifetime Member
    Post count: 48

    Hi,
    I used only payed packages. Now I want to offer a new free package for some customers. They get the option to downgrade from a payed listing to a free listing.

    I added a free package with 100 years Lifetime. Now I choose the new free account in the backend of a listingand click create invoice for this listing. (The listing is expired and in draft mode.) The system still creats the same old invoice with amount instaed of free.

    2.) The new free account is visible now. Is it possible to hide it? (screenshot)

    July 3, 2019 at 10:20 am #496040

    Alex Rollin
    Moderator
    Post count: 27815

    Did you save the listing first to the new package?

    It is not possible to hide packages with an option, but you can do it with your own custom CSS
    https://wpgeodirectory.com/docs/customizing-your-style/

    July 3, 2019 at 10:32 am #496045

    Steffen
    Lifetime Member
    Post count: 48

    Thank you for that solution. That would be ok for me.

    Which selector do I have to use?

    July 3, 2019 at 10:35 am #496047

    Kor
    Moderator
    Post count: 16516

    Hi Steffen Fasselt,

    Thanks for your reply. Could you share the URL of the page in question along with your Website WP admin access? I think I can help you with the CSS.

    July 3, 2019 at 10:39 am #496048

    Steffen
    Lifetime Member
    Post count: 48
    This reply has been marked as private.
    July 8, 2019 at 7:50 am #496602

    Steffen
    Lifetime Member
    Post count: 48

    Hello,
    any update on this issue?

    Thanks and regeards,
    Steffen

    July 8, 2019 at 12:06 pm #496645

    Alex Rollin
    Moderator
    Post count: 27815

    Invoices can only be generated for listings in draft mode.

    Please suggest the steps to recreate to see the issue.

    You can use the chrome inspector to see the available selectors as shown here:

    https://wpgeodirectory.com/docs/customizing-your-style/

    August 1, 2019 at 8:11 am #500687

    Steffen
    Lifetime Member
    Post count: 48

    Hello,
    maybe this is interesting for somebody with the same issue. Here is my solution to hide a package by css

    #package_id_row span:nth-child(5) {display:none;}

    August 2, 2019 at 5:32 am #500851

    Kor
    Moderator
    Post count: 16516

    Hi Steffen Fasselt,

    Thanks for sharing and let us know if you need anything else.

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