How will customers be able to cancel their accounts?

This topic contains 1 reply, has 2 voices, and was last updated by Guust 7 years, 10 months ago.

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Tagged: paypal, recurring monthly payments

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January 6, 2017 at 10:17 pm #338256

Deb Gold
Expired Member

Post count: 46

Hi there,

We are working on the payments part of our site. We are using recurring monthly payments through PayPal.

We want to let customers know that they could cancel at anytime, but the question is, how DO they cancel? Is there a process through GeoDirectory? Or will they need to log into their PayPal accounts and cancel there? What if they only used PayPal as a payment processor for their credit card? We need to be clear on this to add the info into our FAQ.

thanks!

Suzy

January 6, 2017 at 11:25 pm #338272

Guust
Moderator

Post count: 29970

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