I am getting this error when I try to activate advanced search plugin

This topic contains 4 replies, has 3 voices, and was last updated by  Stuart Miles 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • March 16, 2019 at 2:25 pm #474897

    Stuart Miles
    Expired Member
    Post count: 16

    “There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin”

    I am getting this error when I try to activate advanced search plugin.

    please help

    March 16, 2019 at 3:07 pm #474905

    Alex Rollin
    Moderator
    Post count: 27815

    Through FTP Login check to make sure the geodirectory folder is called “geodirectory”

    If that isn’t the issue please share wP Admin and FTP and we will take a look.

    March 16, 2019 at 5:27 pm #474921

    Stuart Miles
    Expired Member
    Post count: 16
    This reply has been marked as private.
    March 16, 2019 at 6:55 pm #474923

    Kor
    Moderator
    Post count: 16516

    Hi Stuart,

    Thanks for your reply. I’ve just inspected your Website and it looks like you’ve installed the wrong version of the plugin. If you’re using GDv2, you need to install GDv2 version of the Advanced Search Addon as explained here https://wpgeodirectory.com/docs-v2/geodirectory/installation/#version

    March 16, 2019 at 7:57 pm #474930

    Stuart Miles
    Expired Member
    Post count: 16

    thank you
    all done! I am an idiot.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount