Import listing

This topic contains 5 replies, has 3 voices, and was last updated by  yushan 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 21, 2016 at 2:20 am #250573

    yushan
    Expired Member
    Post count: 55

    Hi,

    what is the maximum listing or the maximum size of the csv size that can be uploaded at a time?
    I have a small CSV files, 3mb, when I selected the file, no progress bar showing (or basically no indication that the csv file was read, so the “import data now” button stayed grayed out.

    but If I selected 50kb, it was fine, progress bar was showing, so I was able to click on “import data now” button.

    eventually I would like to load a csv file that is 100mb in size, since GD can handle millions of records I assume it would not have any issues with a 100mb file.

    Thank you much
    yh

    August 21, 2016 at 4:18 am #250587

    Guust
    Moderator
    Post count: 29970

    That depends on your server settings. It is your server having a problem, not GD. You can always break CSV import files into smaller lots, or contact your host to allow a longer execution time.

    August 22, 2016 at 3:34 am #250909

    yushan
    Expired Member
    Post count: 55

    Hi Guust,
    glad to hear it is something with the PHP server, I am using a shared hosting, but it is very flexible on what I can do with the PHP settings,
    where should I check to increase to accommodate larger file size? I appreciate your help.

    August 22, 2016 at 4:16 am #250910

    yushan
    Expired Member
    Post count: 55

    Hi Guust, I checked these two settings
    file_uploads = On
    upload_max_filesize = 64M
    but it cannot upload a csv above 1M….anything else I should check? I appreciate your help
    ysh

    August 22, 2016 at 10:19 am #251053

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Did u update your GD>General>Max upload file size setting?

    Stiofan

    August 24, 2016 at 3:16 am #252327

    yushan
    Expired Member
    Post count: 55

    Thank you Stiofan, that was exactly the issue, it is working well now.

    Thanks a million,
    yh

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket