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Issue with listing tabs

This topic contains 5 replies, has 3 voices, and was last updated by  Kiran 7 years, 3 months ago.

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  • August 10, 2017 at 3:41 pm #390565

    Lauren Beauvais
    Free User
    Post count: 2

    I recently implemented GeoDirectory on our website to use as a referral network business directory. All features seem to work fine except for using the listing tabs: Photos, Reviews, and Related Listing. They all display on each listing, but clicking on the tabs does nothing.
    Here is an example listing that has additional photos added: https://techvera.com/network/media-advertising/your-new-neighborhood/
    You can scroll through the photos in the top display slider, but clicking the Photos tab does nothing.

    My WordPress version is 4.8.1, we are using the Avada theme version 5.1.6, and the GeoDirectory Core plugin version 1.6.21 without any add-on plugins.

    August 10, 2017 at 7:50 pm #390596

    Paolo
    Site Admin
    Post count: 31206

    Hi Lauren,

    appears to be a javascript conflict, possibly with another plugin.

    If you provide admin credentials for us to quickly do some testing, we’ll fix this for you.

    Let us know,

    Thanks

    August 10, 2017 at 8:03 pm #390597

    Lauren Beauvais
    Free User
    Post count: 2
    This reply has been marked as private.
    August 11, 2017 at 7:34 am #390663

    Kiran
    Moderator
    Post count: 7069

    Hi Lauren,

    There is a plugin jQuery Updater that causing this problem. This plugin overwrite the WordPress jQuery v1.12.4 by plugin’s own jQuery file v3.2.1. This results in JS errors and breaks the JavaScript functionality in rest of plugins which are dependent on WP jQuery version file.

    When i disabled jQuery Updater plugin the problem was disappeared.

    Let us know.

    Thanks,
    Kiran

    August 11, 2017 at 1:10 pm #390713

    Lauren Beauvais
    Free User
    Post count: 2

    Thanks Kiran! I don’t believe we truly need that plugin anyway so I have disabled it and the tabs do start working. Thanks for your help!

    August 11, 2017 at 1:28 pm #390720

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

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