Licence keys

This topic contains 2 replies, has 2 voices, and was last updated by Elise 7 years ago.

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March 19, 2018 at 11:14 pm #422141

Elise
Expired Member

Post count: 58

I purchased membership and built site on a staging URL. Now I have moved site to the real URL but the plugins won’t update – stating “Unauthorised”. I am assuming this is because of the URL change. Can the licence keys please be reset?

March 20, 2018 at 12:46 am #422144

Kor
Moderator

Post count: 16516

Hi Alanna,

Thanks for reaching us. Could you try deactivating and activating the license key and see if it fixes the issue you had there? Also, are you using the WP easy updates plugin to update the license key as mentioned here https://wpgeodirectory.com/docs/installing-addons/#updates ?

Thanks!

March 20, 2018 at 1:06 am #422147

Elise
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