35% OFF EVERYTHING
Our 11th BIRTHDAY SALE
Buy Now

Listing details page looks broken

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • April 18, 2019 at 10:54 am #481537

    Tom Bainbridge
    Free User
    Post count: 8

    Hello I have been trying to set up GeoDirectory for 2 days and I’m not having much luck. Although I can see the potential and power of the plugin, it is driving me mad trying to get this set up, and I am very savvy.

    Anyway, I have installed your theme (Supreme Directory Child) and the listing pages look broken on desktop and more on mobiles. Can you please take a look.

    https://gigadvisor.org/places/rittenhouse-square/

    The favourite and write a review links at the top looks out of place and not like your demo. Can you tell me why this is so I can get a better understanding of this plugin, and how to set the directory up.

    Regards
    Tom

    April 18, 2019 at 12:20 pm #481558

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    First try making your permalinks more complex by adding location to them, or at least resave them:
    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#404

    Write back in a private reply with credentials so we can take a look at your settings.

    April 18, 2019 at 12:34 pm #481566

    Tom Bainbridge
    Free User
    Post count: 8
    This reply has been marked as private.
    April 18, 2019 at 4:18 pm #481583

    Alex Rollin
    Moderator
    Post count: 27815

    OK,

    it looks like you need to add the GD Output Locations widget to the GD Sidebar.

    I would recommend you take a look at our doc here:
    https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

    April 18, 2019 at 6:50 pm #481616

    Tom Bainbridge
    Free User
    Post count: 8

    I don’t think you have fully understood my issue.

    I have attached the area of the page where I am having problems. The Attractions category is showing next to the phone number, when on the below it is on the next row. The favourite fa icon has no margin. Compared with the demo theme it looks like the styling is broken. I understand i can edit this page with CSS but I don’t understand why there would be these issues when it’s a theme made to work with the plugin?

    Have a look at the attached screen shot.

    April 18, 2019 at 7:08 pm #481626

    Paolo
    Site Admin
    Post count: 31211

    The only differences I see with our demo are the contact badges that include this class “alignleft”.

    I’m not 100% sure where they are coming from, but I’ve alerted the developers and they’ll figure it out and let us know.

    Thanks for your patience,

    April 18, 2019 at 11:55 pm #481661

    Tom Bainbridge
    Free User
    Post count: 8

    No problem. They aren’t major issues, but the theme definitely doesn’t look as nice with these design issues. I may swap over to the divi theme again. I’ve found if I add the !important tag in CSS I can affect the shortcodes, so I may have more luck there, let me know if you find a cause/solution.

    April 19, 2019 at 9:38 am #481732

    Tom Bainbridge
    Free User
    Post count: 8

    So I have found on the archive page when in grid view. You click the “closes time” drop down and it has another style error (see attached). A similar error appears on your demo but the closes drop down doesn’t stay open.

    It’s really confusing as I like the plugin but it seems to have loads of styling issues even with the theme you made to run with it!

    I appreciate you have gone to the developers about this but all I’ve done is install the plugin with it’s purpose built theme active, and it has all these style issues. I’ve looked through all the documentation and contacted the support numerous times and still haven’t solved a simple issue. Which is a shame, because this is the only plugin which offers certain features and I don’t want to start looking elsewhere, but I can’t even get started with GeoDirectory because of these design flaws.

    April 19, 2019 at 9:57 am #481734

    Tom Bainbridge
    Free User
    Post count: 8

    Attached image.

    April 19, 2019 at 12:37 pm #481772

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    We appreciate your taking the time to report the items you find and we are looking into the issues and will provide fixes.

    However, we cannot guarantee a fix for every issue immediately after reporting. Thanks for your patience while we look into it.

    A

    April 19, 2019 at 2:08 pm #481794

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount