Listing Image Upload HTTP Error

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #421479

    Jane Shallow
    Free User
    Post count: 18

    I am also experiencing an HTTP Error when trying to upload files under 150kb to my listings. I did go to the StackExchange link and verified with my hosting provider the memory limit was set to 64MB+ and the mod_security were set to off. I also added the PHP code below in functions.php to no avail.

    add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );

    function change_graphic_lib($array) {
    return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );
    }

    #421524

    Kor
    Moderator
    Post count: 16516

    Hi Jane,

    Could you check out the suggestions here https://wordpress.stackexchange.com/questions/59763/how-to-fix-http-error-when-uploading-images and see if it helps?

    Thanks!

    #421656

    Jane Shallow
    Free User
    Post count: 18

    Hello Kor, that was the link I mentioned I tried already. The memory limit is ok and the mod_security was off. I also tried the PHP code provided by someone. Since this is hosted by SiteGround I’m unable to make some of the recommended changes. If I uninstall and reinstall the plugin will I loose all my added listings?

    #421663

    Kor
    Moderator
    Post count: 16516

    Hi Jane,

    Please share both WP admin and FTP access in private reply and we’ll check further.

    Thanks!

    #421746

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    you can backup/export your listings any time using the options at GD – Export

    Simply deactivating and reinstalling the plugin will not remove your listing data; however, be careful not to use the ‘uninstall’ option provided by GD as that option will remove your listing and settings data.

    Please also contact your host, as these issues are not specific to GD.

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket