Listing preview again not working
This topic contains 46 replies, has 7 voices, and was last updated by Stiofan O’Connor 7 years ago.
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Open Support TicketTagged: Listing Preview
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November 10, 2017 at 3:54 am #404801This reply has been marked as private.November 10, 2017 at 9:15 am #404824
Hi Piyush,
Thanks for providing FTP details.To fix the file system problem i have added following line to wp-config.php file
define( 'FS_METHOD', 'direct' );
1> listing preview page not working
There is a conflict between Uploader Theme with preview page.
To fix the conflict i have added following snippet code in your theme functions.php// Fix listing preview for Uploader Theme. function _gd_custom_fix_uploader_theme_listing_preview( $allcaps, $caps, $args, $wp_user ) { if ( !empty( $_POST['preview'] ) && !empty( $_POST['listing_type'] ) && !empty( $_POST['add_listing_page_id'] ) ) { $allcaps['edit_posts'] = false; } return $allcaps; } add_filter( 'user_has_cap', '_gd_custom_fix_uploader_theme_listing_preview', 10, 4 );
2> FB login not working properly
FB login is implemented via Uploader Theme, so you have to contact theme developer for support.
3> Should be working with yoast and super cache plugin.
Our plugin works fine with Yoast SEO & Super Cache. You can run only one caching system at one time either GD Booster or WP Super Cache.
4> Make sure all the Addons should work.
If you face any problem related to GeoDirectory addons, we will help you to resolve it.
5> payment should be working.
Currently you have disabled invoicing plugin, enable it and check payments. We will help you if you face any problem.
Your site is running with old version of WordPress and some plugins like SEO etc. Please update them first.
Thanks,
KiranNovember 10, 2017 at 9:32 am #404827Hi,
Thanks for the reply.
Just wanted to update you that till yesterday mehendi.gallery was opening lightning fast but after your update, it is taking too much time to open the header only.
Is that GD Booster is not working or is there any clash in the code.
Also want to highlight that i have to restart the server and varnish post your mail as the mehendi.gallery webiste was down.
Not pinting to you for any error but issue has come after this update
November 10, 2017 at 9:42 am #404831Hi…
Its critical.. kindly check the code that you have added/modified… it is crashing the website http://www.mehendi.gallery.
We are loosing visitors.
November 10, 2017 at 10:14 am #404832Hi Piyush,
I have some changes in wp-config.php and theme functions.php files. Now i have reverted my changes. Please check now.
It seems problem due to varnish cache. During accessing your site i see this error few times
Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 1212463 Varnish cache server
Please try after disabling varnish cache and enabling caching system via WP Super Cache or GD Booster.
p.s. Varnish and Sessions/cookie based system cannot work together.
FYI: you can follow this to use better cache system on your site https://wpgeodirectory.com/support/topic/gd-caching-feedback-wanted/
Let us know.
Thanks,
KiranNovember 10, 2017 at 5:48 pm #404888Hi Kiran,
Thanks for the revert.
However i disagree with your suggestion/conclusion as if this is the case where “Varnish and Sessions/cookie based system cannot work together” then our another website which is built on geodirectory – http://www.tuikart.com would not had worked either. We have both varnish and super cache installed in it.
hence, pls. look into.
November 10, 2017 at 11:09 pm #404902Hello!
solutions for 3rd party plugins, host cache including Varnish, and WordPress itself are outside the scope of our Support Policy:
https://wpgeodirectory.com/support-policy/We are available to diagnose issues with GD Booster, if that is the Addon you choose for your cache solution. We have diagnosed that there is an issue with Varnish, yes, but we cannot offer any solutions for Varnish at all. Nor can we continue to work on GD Booster issues while your plugins and WordPress are outdated or while WP Super Cache is still running.
Your Varnish issue is not specifically related to GD: https://stackoverflow.com/questions/11420074/weird-varnish-503-error-what-does-this-mean
Would you like us to examine your other site for GD Booster configuration? If so, please provide FTP and WP Admin credentials.
Thank you
November 11, 2017 at 3:29 am #404912Hi Alex,
I think you have not gone through the 1st mail that we had written on issue.
In the 1st time installation everything was working fine. however, due to some issue we have to re-install everything of geodirectory. Post this the issue has started to come.
We have purchased full licence hence, i believe i have full right to ask for that why geodirectory theme and addons are not compatible with any version of any addons. (considering varnish etc are not in ur preview of work) however, WordPress version was older at that time also.
However, just don’t want to linger on this issue rather looking for the solution. Details of login and FTP was already shared in private mail.
GD Booster was not working at all correctly.
November 11, 2017 at 3:32 am #404913Hi Alex,
Missed one more point, On the same server on which mehendi.gallery is live has http://www.tuikart.com also. Tuikart is working perfectly ok where we are able to make live listing from front end, see preview page and success page.
Therefore, since whole server is configured with Varnish then how come tuikart is working very fine and mehendi.gallery not.
## GD Booster is also not working here though.
November 11, 2017 at 10:15 am #404920Hello,
Your server is not even serving static .txt files, this means its a server problem and nothing to do with WordPress or even PHP settings, it is a server problem http://www.mehendi.gallery/license.txt
Please let us know when you resolve this and we can look at any other issues.
Thanks,
Stiofan
November 12, 2017 at 7:34 am #404974Hi Stiofan,
Thanks for the reply.
I am surprised rather amused that why you have not answered the query asked on the Tuikart.com.
Tuikart.com website was very much live till 11 Nov 2017 on the same server and working perfectly ok. Everything was working 100%. When used the same set on http://www.Mehendi.gallery website then why it is not working.Also, i have clearly mentioned that in 1st setup it was working 100% ok after correction made you people. Post that due to some issue we had to re-stall the Geodirectory again and post that it has stopped working.
Hope i’am clear about everything.
November 12, 2017 at 8:29 am #404975Also, Need quick solution so, confirm me that if the above suggestion on server Static.files issue is corrected then entire current issue will eb solved.
November 12, 2017 at 8:56 am #404976Stiofan and Kiran do not work on Sundays.
Please check what problems are still to be solved after you fixed that server issue, and list them here, so Stiofan can just fix look for the solution for the remaining issues.Thanks
November 13, 2017 at 6:28 am #405032Hi Stiofan,
Thanks for the reply.
I am surprised that why you have not answered the query asked on the Tuikart.com.
If you are saying the static.txt file is missing or have issue then how Tuikart.com website was very much live till 11 Nov 2017 on the same server and working perfectly ok. Everything was working 100%. When used the same set on http://www.Mehendi.gallery website then why it is not working.Also, i have clearly mentioned that in 1st setup it was working 100% ok after correction made you people. Post that due to some issue we had to re-stall the Geodirectory again and post that it has stopped working.
Hope i’am clear about everything.
November 13, 2017 at 6:57 am #405036This reply has been marked as private. -
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