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Listing preview again not working

This topic contains 46 replies, has 7 voices, and was last updated by  Stiofan O’Connor 7 years ago.

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  • November 13, 2017 at 10:24 am #405050

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is a server problem or config problem that has nothing to do with us, we can’t even begin to look at any problem until you fix this. You could remove the entire WP install and it would still not serve the static files, we can’t fix that, you need to contact your host to fix that, only then can we start to look at any other problems…

    I am surprised that why you have not answered the query asked on the Tuikart.com.

    what question?

    November 14, 2017 at 5:20 am #405159

    piyush jaiswal
    Free User
    Post count: 224

    Hi,

    Waiting for the solution. Correction made.

    Pls. treat this critical waiting for last 3 weeks for the solution.

    Thanks,

    piyush

    November 14, 2017 at 8:56 am #405166

    piyush jaiswal
    Free User
    Post count: 224

    Hi Admin/Stiofan/Anyone who is final authority,

    Pls. understand that on the server in which you all are nagging that it has static.txt file issue then would like to clearly communicate that on the same server we have 4-6 other Dynamic websites are running both in wordpress and core php.

    If this would have been the issue then none of our website would have been running.

    Till 11th Nov 2017 we have website made on Geodirectory – http://www.tuikart.com was live and worked perfectly ok then how Tuikart was running.

    ## yesterday we have again tested the same server by rolling back tuikart.com on this server and website was working 100% ok ( as it was perfectly serving – login,listing, listing preview and success pages). Post we have moved back tuikart to another server.

    So pls. stop making false comment and provide solution or else show us the para in license.txt file where you are getting issue.

    November 14, 2017 at 10:27 am #405173

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Piyush,

    I understand your frustration but no matter how frustrated you get there is nothing we can do to help you until you fix the server problem.

    Websites can run in containers or have their own sub configurations files, its not uncommon for this situation to occur on a server where some sites work and some do not, it just depends on the server setup.

    You have two options now:

    1. Contact your host and ask them “Why are my static files not even loading on my site? http://www.mehendi.gallery/license.txt”

    2. Contact/Hire a developer to check your site and to let you know that it is infact a server setup problem. (which would then lead you to step #1)

    YOU NEED TO CONTACT YOUR HOST AND ASK THEM WHY YOUR SITE IS NOT EVEN SERVING STATIC CONTENT!!!

    Stiofan

    November 14, 2017 at 11:02 am #405178

    piyush jaiswal
    Free User
    Post count: 224

    Hi Stiofan,

    Following websites are hosted on this server. Pls. check and let me know where you are not getting the static content:

    1. http://www.hindi-news.guru
    2. http://www.mehendi.gallery ( except the geodirectory section)
    3. hindi-news.today
    4. India-news.today
    6. http://www.living18.com – eCommerce website

    and many more

    Websites which were working 100% fine on the same server till October 2017 and now moved to another server are:

    1> http://www.health.gallery
    2> http://www.insurance.guru
    3> http://www.gold-rate.today

    many more….

    they are getting lakhs of hits on daily basis before and today are dynamic websites, service both static content and query based content.

    We had not faced any issue since last 3 years then how could you say it’s server issue today.

    November 14, 2017 at 11:59 am #405187

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Have you contacted your host to ask why your server is not serving this static content?
    http://www.mehendi.gallery/license.txt

    Anything other then a reply from your host and i will close this topic!
    Any PHP developer in the entire world knows this is a server issue just from reading above.

    November 14, 2017 at 5:44 pm #405235

    piyush jaiswal
    Free User
    Post count: 224

    Hi,

    We have asked our developer to look into the above issue and thus, he had shared 2 files showing http://www.mehendi.gallery/license.txt are already getting served.

    They also said that all the images, php files, robots.txt files are working fine and they all are getting served.

    Pls. look into the attached files and let us know the issue.

    Else pls. elaborate the exact issue.

    thanks

    team

    November 14, 2017 at 5:55 pm #405238

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    NOW it is working, i guess that is as much of an admission of guilt as we will get from you…

    I’ll take a look at your site now.

    Stiofan

    November 14, 2017 at 6:54 pm #405242

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK this is what i have done so far:

    1. add listing_type to the excluded Yoast query values so it does not remove it.
    2. Edited the theme file: /uploader_theme/includes/extensions/members_lite/members_lite.php
    lines 231 and 232 as they casue a not needed redirect which was also breaking the add listing page preview.:
    //wp_redirect( get_permalink( $post_id ), 301 );
    // exit;

    What i recommend:
    Ditching that theme, its bloated and slow and you have moved every GD template to it for no apparent reason.

    Let me know what else still needs looked at.

    Thanks,

    Stiofan

    November 15, 2017 at 8:12 am #405302

    piyush jaiswal
    Free User
    Post count: 224

    Hi Stiofan,

    We have also tested it and now working ok but the after preview page – once publish button is pressed then Success page is getting stuck or taking too much time to show the success. Pls.
    look into the same,

    There is nothing say about guilt rather i expect the same from other side when i say truly that this particular static.txt file are working from the day 1st … and also when u have reported the same then i have checked personally and it was opening same way the way my team has shared with you the jpeg file.

    Uploader theme guys are also complaining about your theme and saying it is not good. So, let’s not get into this debate who is bad or good.

    But would like to convey our thanks for extending your help to sort this issue.

    Just wanted to know that what if disable the super cache and activate the WP-fast caching, will it hamper the website again or should i go with GD booster to speed up the website.

    We are testing the themes hence have moved many GD theme but you are correctly said it is of no use to place it unless of any use. Will remove the same.

    Thanks,

    November 15, 2017 at 8:30 am #405303

    piyush jaiswal
    Free User
    Post count: 224

    Sorry missed one more point that… From backend also when we go to make it live… it is taking way too much time and throwing 503 however the website is working fine once you click on home page/logo

    November 15, 2017 at 2:30 pm #405364

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is nothing say about guilt rather i expect the same from other side when i say truly that this particular static.txt file are working from the day 1st … and also when u have reported the same then i have checked personally and it was opening same way the way my team has shared with you the jpeg file.

    If it was truly working for you then your server must have only been allowing access from your IP as i tested the file from 50 different servers around the world and they all failed… Here is a link to those results… https://www.host-tracker.com/InstantCheck/1/bfba5e41-24c9-e711-879e-0003ff7328cc

    Either way it was a server issue…

    Try running the site with the Directory Starter theme to test if your problem disappear, i think your theme is the cause of most of the issues.

    Stiofan

    November 16, 2017 at 5:25 am #405452

    piyush jaiswal
    Free User
    Post count: 224

    Hi Stiofan,

    Thanks for the reply however pls. understand that the whole business is made on the logic that once user visited our website main page/category/design detail page and have some taste of the graphics and if he/she likes the same then may go-ahead to book an appointment with respective/searched shop/beauty clinics.

    Hence, we cannot remove this from main theme and Geo-directory as supportive theme. Both are important for their own role. Tuikart which is purely built on geo-directory is working worderfull and we expect this should also work same.

    Hence, request to pls. look into the issue that On Approval button from back-end why it is getting /sending to 503. though website is still running and post / listing does not get live.

    We are giving you authority to post couple of post to test on live.

    thanks,

    Piyush

    November 16, 2017 at 1:10 pm #405563

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The theme looks a mess to me, it could take me 1 million years to track downs the problem, this is why i am saying to test with a theme we know works, if it does work then we know your theme is the problem and you can get support from the theme author…

    Stiofan

    November 16, 2017 at 2:13 pm #405583

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Kiran had code that might fix that preview issue with your theme, its here: https://wpgeodirectory.com/support/topic/listing-preview-again-not-working/page/2/#post-404824 if u want to test it.

    Stiofan

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