Listing update with images: import_file_error
This topic contains 14 replies, has 3 voices, and was last updated by Stiofan O’Connor 9 years ago.
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October 26, 2016 at 9:11 pm #292426
Encountering this issue when updating a listing with photos on the listing.
Step 1) Add a listing with or without images.
Step 2) Update listing to adjust textual content, or add an image to the listing.
Step 3) Preview the update and click the “Update” button.Error encountered:
file: /wp-content/uploads//photo.jpgArray ( [errors] => Array ( [import_file_error] => Array ( [0] => A valid URL was not provided. ) ) [error_data] => Array ( ) )Verification photo exists:
-rw-r--r-- 1 www-data www-data 77175 May 5 19:34 /var/www/vhosts/***/html/wp-content/uploads/photo.jpgNginx Error Log:
2016/10/26 21:00:30 [error] 189712#0: *2585 FastCGI sent in stderr: "PHP message: PHP Warning: getimagesize(https://ayecode.b-cdn.net/wp-content/uploads//photo.jpg): failed to open stream: No such file or directory in /var/www/vhosts/***/html/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1017 PHP message: PHP Warning: getimagesize(https://ayecode.b-cdn.net/wp-content/uploads//photo2.jpg): failed to open stream: No such file or directory in /var/www/vhosts/***/html/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1017I’m unsure as to what may have caused this issue, as it has worked prior, although I haven’t performed this process in quite some time (Months).
October 26, 2016 at 9:16 pm #292430This reply has been marked as private.October 27, 2016 at 3:03 pm #292963Hi,
username and password are not working. In any case you will need to renew your membership before getting again support from us.
Thank you
November 2, 2016 at 5:32 pm #296864This reply has been marked as private.November 2, 2016 at 5:37 pm #296868Hi Paolo,
I will send the renewal forward.
In the mean time, I intend to get the issue resolved, as it seems to be related to updates of the plugin.
Why is this issue occurring now? The process is providing a major headache and KILLS the progress when we’re having conversations with 3rdparties walking them through the process to get registered and a listing created.
November 2, 2016 at 6:42 pm #296967Hi,
you updated the core plugin and you are trying to use outdated plugins with it.
Support is provided to members only. No exceptions…
Thanks
December 1, 2016 at 10:48 pm #316880Subscription has been renewed, and I’m now revisiting this issue after plugin updates. Where do we start?
December 2, 2016 at 4:14 pm #317478Stiofan is looking into it now, he’ll let you know asap.
December 2, 2016 at 5:07 pm #317535That is wierd, the main url part is being stripped out after main php has run, must be a plugin of some sort doing it, if you can provide FTP info i will be able to debug it.
Thanks,
Stiofan
December 2, 2016 at 5:41 pm #317611This reply has been marked as private.December 2, 2016 at 5:54 pm #317619This reply has been marked as private.December 2, 2016 at 6:24 pm #317699This reply has been marked as private.December 2, 2016 at 6:43 pm #317717Thanks for the info the plugin “CDN Enabler” seems to be the problem, when that is deactivated then it works.
Stiofan
December 2, 2016 at 6:59 pm #317719Stiofan,
That would make sense based upon the symptoms. I’ll pass along the information to the plugin developer for resolution.
Thank you for your help!
Regards,
RussDecember 2, 2016 at 7:01 pm #317720You are welcome 🙂
Stiofan
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