Listing update with images: import_file_error

This topic contains 14 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 5 months ago.

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  • #292426

    RussM
    Expired Member
    Post count: 47

    Encountering this issue when updating a listing with photos on the listing.

    Step 1) Add a listing with or without images.
    Step 2) Update listing to adjust textual content, or add an image to the listing.
    Step 3) Preview the update and click the “Update” button.

    Error encountered:

    file: /wp-content/uploads//photo.jpgArray ( [errors] => Array ( [import_file_error] => Array ( [0] => A valid URL was not provided. ) ) [error_data] => Array ( ) )

    Verification photo exists:

    -rw-r--r-- 1 www-data www-data 77175 May  5 19:34 /var/www/vhosts/***/html/wp-content/uploads/photo.jpg

    Nginx Error Log:

    
    
    2016/10/26 21:00:30 [error] 189712#0: *2585 FastCGI sent in stderr: "PHP message: PHP Warning:  getimagesize(https://ayecode.b-cdn.net/wp-content/uploads//photo.jpg): failed to open stream: No such file or directory in /var/www/vhosts/***/html/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1017
    PHP message: PHP Warning:  getimagesize(https://ayecode.b-cdn.net/wp-content/uploads//photo2.jpg): failed to open stream: No such file or directory in /var/www/vhosts/***/html/wp-content/plugins/geodirectory/geodirectory_template_actions.php on line 1017

    I’m unsure as to what may have caused this issue, as it has worked prior, although I haven’t performed this process in quite some time (Months).

    #292430

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    #292963

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    username and password are not working. In any case you will need to renew your membership before getting again support from us.

    Thank you

    #296864

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    #296868

    RussM
    Expired Member
    Post count: 47

    Hi Paolo,

    I will send the renewal forward.

    In the mean time, I intend to get the issue resolved, as it seems to be related to updates of the plugin.

    Why is this issue occurring now? The process is providing a major headache and KILLS the progress when we’re having conversations with 3rdparties walking them through the process to get registered and a listing created.

    #296967

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you updated the core plugin and you are trying to use outdated plugins with it.

    Support is provided to members only. No exceptions…

    Thanks

    #316880

    RussM
    Expired Member
    Post count: 47

    Subscription has been renewed, and I’m now revisiting this issue after plugin updates. Where do we start?

    #317478

    Paolo
    Site Admin
    Post count: 31206

    Stiofan is looking into it now, he’ll let you know asap.

    #317535

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That is wierd, the main url part is being stripped out after main php has run, must be a plugin of some sort doing it, if you can provide FTP info i will be able to debug it.

    Thanks,

    Stiofan

    #317611

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    #317619

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #317699

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    #317717

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info the plugin “CDN Enabler” seems to be the problem, when that is deactivated then it works.

    Stiofan

    #317719

    RussM
    Expired Member
    Post count: 47

    Stiofan,

    That would make sense based upon the symptoms. I’ll pass along the information to the plugin developer for resolution.

    Thank you for your help!

    Regards,
    Russ

    #317720

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome 🙂

    Stiofan

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