Location Manager and sub-domains

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Tagged: locationmanager

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January 26, 2018 at 12:50 pm #414499

Shaun Lindbergh
Free User

Post count: 6

On 20 January I purchased the SINGLE SITE of the Location Manager for http://mobilisegauteng.co.za
Invoice ID #501557
Is SITE and DOMAIN different?
The website has two sub-directories;
(1) directory and
(2) causes
Location Manager is working fine in directory which was active when I purchased Location Manager
I have now created the “causes” sub-directory and Location Manager is only working in one area

Did I have to buy the 2 -5 5 sites package?
If so, is it possible to pay the $10 to upgrade the single to the 2-5 sites?

January 27, 2018 at 1:40 am #414567

Guust
Moderator

Post count: 29970

A sub-site of a network is a separate site, even if using a subdomain setup, a folder setup or a domain mapping setup.
I’ll get the developers to have a look at your question too.
Thanks

January 27, 2018 at 10:57 am #414597

Stiofan O’Connor
Site Admin

Post count: 22956

Did you network activate the addon? (you should not)

Stiofan

January 27, 2018 at 11:22 am #414602

Shaun Lindbergh
Free User

Post count: 6

Thanks Guust, that answers the question about sites and domains.

Can I pay the $10 to upgrade to the 2-5 sites package? (i.e. the difference between the two packages)

January 27, 2018 at 11:24 am #414603

Shaun Lindbergh
Free User

Post count: 6

Thanks Stiofan,
No it worked when I logged into my website. I did no activating.
Guust has answered the question as to why it’s not working on the other sub-domain.

January 27, 2018 at 11:35 am #414605

Stiofan O’Connor
Site Admin

Post count: 22956

OK thanks, and yes you should be able to upgrade for the difference, just visit the product page.

Thanks,

Stiofan
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